APPLYING OUTSOURCING IN EGYPTIAN HOTELS: A FIELD STUDY ON A SAMPLE OF FIVE STAR IN HOTELS SHARM EL-SHEIKH CITY | ||
| مجلة کلية السياحة والفنادق. جامعة المنصورة | ||
| Article 2, Volume 5, Issue 15, June 2019, Pages 1-30 PDF (709.84 K) | ||
| Document Type: المقالة الأصلية | ||
| DOI: 10.21608/mkaf.2021.164861 | ||
| Author | ||
| Ahmed Anwar Elsaed | ||
| Assistant Lecturer , Hotels Studies Deparatment Faculty of Tourism and Hotels, Mansoura University | ||
| Abstract | ||
| This study aims to explore the extent of applying outsourcing in a sample of Sharm El-Sheikh hotels and identify the benefits and barriers of applying outsourcing in Egyptian hotel market. In order to achieve these objectives, a questionnaire form was developed and directed to a random sample of divisions' and department managers in a five star hotels. A total of 420 questionnaires were distributed among them; only 391 forms (93.1%) were valid. The obtained results indicated that the majority of hotels (68.7%) were outsource their activities partially for reducing the need of capital which spent on non-core activities as the main reason (mean= 4.58). Hotels faced difficulty in monitoring vendors and controlling over the activities which outsourced as the main barriers of applying outsourcing (mean= 4.70). Hotel policies and its culture ranked as the main factors affecting on outsourcing decision taking (mean= 4.77). Based upon the findings, some recommendations were suggested and directed to both of hotel managers and suppliers. | ||
| Keywords | ||
| Hotel Industry; Outsourcing; Core Activities; Suppliers | ||
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