Effect of Head Nurses Emotional Intelligence Educational Program on Nurses Motivation and Organizational Support | ||||
| Egyptian Journal of Health Care | ||||
| Article 26, Volume 10, Issue 4, December 2019, Page 355-386 PDF (809.58 K) | ||||
| Document Type: Original Article | ||||
| DOI: 10.21608/ejhc.2019.186762 | ||||
 View on SCiNiTO | ||||
| Authors | ||||
| Asmaa Farghaly Ali Mohamed1; Alzahraa Abd El Aziz Omar Abdel Rahman2; Amira Mostafa Fahmy Isamil1 | ||||
| 1Lecturer of nursing administration, Faculty of Nursing-Minia University- Egypt | ||||
| 2Lecturer of Psychiatric Mental Health Nursing Faculty of Nursing-Minia University - Egypt | ||||
| Abstract | ||||
| Head nurses' emotional intelligence is important to the quality of their job, including clinical decision-making, critical thinking, evidence, and knowledge application in practice. Therefore, the professional nurse should have the ability to understand the views and needs of a wide variety of people to be motivated, supported, and satisfied. Aim: The study aims to examine the effect of head nurse's emotional intelligence training program on staff nurses' motivation and perceived organizational support. Research design: Quasi-experimental research design was utilized in this study. Setting: The study was conducted at the health insurance Hospital – Minia governorate. Subjects: A convenience sample of head nurses and staff nurses was included in the study. Tools: four tools were used in this study; emotional intelligence knowledge questionnaire, emotional intelligence self-assessment questionnaire, motivation scale, and perceived organizational support scale. Results: The total knowledge level of emotional intelligence and its subscales among head nurses were low before the program implementation; they had high level after the program implementation with statistically significant differences; also the staff nurse motivation level and perceived organizational support level was increased after implementing emotional intelligence educational program for head nurses Conclusions: an improvement in the knowledge level has been observed after the program was implemented. Recommendations: Periodical workshops and programs for first-line managers to develop their emotional intelligence competencies to be more motivated and empowered and supported for their nurses. | ||||
| Keywords | ||||
| Emotional Intelligence; Education Program; Head nurses; Nurses; Motivation; Perceived organizational support | ||||
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