Staffing Optimization Problem Based on Queueing Models of Multi-Skill Call Center with Patient Customers
Hassan, N., Atwa, R., Abdallah, N. (2020). Staffing Optimization Problem Based on Queueing Models of Multi-Skill Call Center with Patient Customers. EKB Journal Management System, 64(2), 27-37. doi: 10.21608/esju.2020.189431
N. A. Hassan; R. A. Atwa; N. M. S. Abdallah. "Staffing Optimization Problem Based on Queueing Models of Multi-Skill Call Center with Patient Customers". EKB Journal Management System, 64, 2, 2020, 27-37. doi: 10.21608/esju.2020.189431
Hassan, N., Atwa, R., Abdallah, N. (2020). 'Staffing Optimization Problem Based on Queueing Models of Multi-Skill Call Center with Patient Customers', EKB Journal Management System, 64(2), pp. 27-37. doi: 10.21608/esju.2020.189431
Hassan, N., Atwa, R., Abdallah, N. Staffing Optimization Problem Based on Queueing Models of Multi-Skill Call Center with Patient Customers. EKB Journal Management System, 2020; 64(2): 27-37. doi: 10.21608/esju.2020.189431