Impact of Covid-19 on Employees Retention in Hotels and Travel Agencies in Egypt | ||
| المجلة الدولية للتراث والسياحة والضيافة | ||
| Volume 15, Issue 3, December 2021, Pages 653-693 PDF (495.84 K) | ||
| Document Type: المقالة الأصلية | ||
| DOI: 10.21608/jihtha.2021.281966 | ||
| Authors | ||
| Ghada M. El-Emam1; Nancy J. Kamel2 | ||
| 1Tourism Department- Cairo Higher Institute for Tourism and Hotels- Egypt | ||
| 2Hospitality Department - Cairo higher Institute for Tourism and Hotels - Egypt | ||
| Abstract | ||
| Covid19 has generated significant consequences affecting almost all aspects of life around the globe as a result of its rapid spread. One of the most negatively affected industries is the tourism industry. Some studies have explored COVID-19 impacts on employees in tourism and hospitality sector. This research aims to investigate the impact of Covid-19 on employees retention in hotels and travel agencies in Egypt. For this purpose, a self-administered questionnaire was used with a random sample of employees in hotels and travel agencies in Greater Cairo. A number of 220 forms were distributed in five star hotels in Greater Cairo, among them 171 forms (77.7%) were completed and valid for analysis. Also, a number of 100 forms were distributed in travel agencies category (A) in Greater Cairo among them 63 forms (63%) were completed and valid for analysis. The research hypotheses were tested through multiple regression using Statistical Package for Social Science (SPSS 25). The initial results show that Covid-19 negatively affected employee retention. | ||
| Keywords | ||
| Covid; 19; employee retention; hospitality industry; travel agencies | ||
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