Effectiveness of Synergies System Implementation on Staff Nurses' Competency, Performance and Patients' Satisfaction | ||||
| Egyptian Journal of Health Care | ||||
| Volume 14, Issue 4, December 2023, Page 1515-1528 PDF (511.37 K) | ||||
| Document Type: Original Article | ||||
| DOI: 10.21608/ejhc.2023.359118 | ||||
 View on SCiNiTO | ||||
| Authors | ||||
| Samah Mohamed Abdelrahim1; Asmaa Mohamed Ahmed Maiz2; Noura Elgharib Mohamed Mostafa Eldiasty3; Manal Mohamed Ahmed Ayed4; Essam Ahmed Abdelhakam Ahmed5 | ||||
| 1Lecturer of Nursing Administration, Faculty of Nursing, Damietta University | ||||
| 2Assistant professor of nursing Administration department Faculty of Nursing, South Valley University, Egypt | ||||
| 3Lecturer of Nursing Administration, Faculty of Nursing, Port Said University | ||||
| 4Assistant Professor of Pediatric Nursing, Faculty of Nursing, Sohag University, Egypt | ||||
| 5Lecturer of Nursing Administration, Faculty of Nursing- Minia University, Egypt | ||||
| Abstract | ||||
| Background: The Synergy system implementation is a novel language founded on eight universal characteristics: predictability, complexity, stability, vulnerability, resilience, and involvement in decision-making and caregiving. Aim: To evaluate the effectiveness of synergies system implementation on staff nurses' competency, performance, and patient satisfaction. Study design: A quasi-experimental research design was used to achieve the aim of the current research. Setting: The study was conducted in the Critical Care Unit at South Valley University Hospital. Subject: A convenience sample of Staff Nurses (N= 50) working in the previously selected setting and this study included 50 patients. Tools: Three tools were used for data collection: Tool (I) Synergies System Scale which consisted of two parts; Part (I) Nurses' data and Part (II) Nursing Competency Scale; Tool (II) Patients' demographic data; and Tool (III): Patient' Satisfaction assessment tool. Results: The study revealed that staff nurses had an unsatisfactory knowledge level in pre-synergies system implementation but satisfactory in post-synergies system implementation (76%) with a statistically significant relation. Also, most patients reported their satisfaction with nurses' communication & nurses' skills and competencies. Conclusion: Synergies system implementation positively affects staff nurses' competency, performance, and patient satisfaction. Recommendation: Continuous training about the synergies system for all nurses is recommended to be applied. Replication of the current study with a larger sample of nurses in different settings is required to generalize the results. | ||||
| Keywords | ||||
| Ethical climate; Moral distress; Nurses green behavior | ||||
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