APPLYING USER-CENTERED DESIGN METHODOLOGY IN DESIGNING BOOKING MEDICAL APPOINTMENT APPLICATION | ||||
| Journal of Arts & Architecture Research Studies | ||||
| Volume 5, Issue 9, June 2024, Page 205-216 PDF (655.9 K) | ||||
| Document Type: Specialized scientific research papers | ||||
| DOI: 10.47436/jaars.2024.273863.1180 | ||||
 View on SCiNiTO | ||||
| Author | ||||
Tamer Yousif 
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| Product Design Department, Faculty of Applied Arts, October 6 University, Egypt | ||||
| Abstract | ||||
| In recent years, Egypt has witnessed a significant surge in digitalization, with a notable increase in awareness and prioritization across the nation. This article delves into a case study highlighting digital transformation within the medical sector, focusing on citizen involvement in identifying and proposing solutions. User-centered design (UCD) has emerged as a prominent approach in software development, emphasizing the centrality of user needs and goals to ensure the creation of highly usable products. The primary aim of this research was to integrate UCD principles into the development of an Android-based medical appointment booking application, focusing on understanding user requirements for functionality and interface design. This paper introduces a new design for medical booking appointments application that reduces the costs, and interaction time between patients and administrative. The findings reveal that such an approach not only fosters citizen engagement and active participation in the digital transformation journey but also enhances public awareness, enhances the management of public policies, and streamlines decision-making processes. Actually, user- centered design improves system efficiency and user engagement by ensuring that technological investments will meet user requirements and usability standards. | ||||
| Keywords | ||||
| User-centered Design; Medical Application; Product Design | ||||
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