Zaghloul, D. (2018). the relationship between electronic word of mouth and customer win -Back an empirical study on the pervious customers of telecom Egypt in Dakahlia governorate. EKB Journal Management System, 1(2), 363-390. doi: 10.21608/jcsr.2018.400537

Doaa Zaghloul. "the relationship between electronic word of mouth and customer win -Back an empirical study on the pervious customers of telecom Egypt in Dakahlia governorate". EKB Journal Management System, 1, 2, 2018, 363-390. doi: 10.21608/jcsr.2018.400537

Zaghloul, D. (2018). 'the relationship between electronic word of mouth and customer win -Back an empirical study on the pervious customers of telecom Egypt in Dakahlia governorate', EKB Journal Management System, 1(2), pp. 363-390. doi: 10.21608/jcsr.2018.400537

Zaghloul, D. the relationship between electronic word of mouth and customer win -Back an empirical study on the pervious customers of telecom Egypt in Dakahlia governorate. EKB Journal Management System, 2018; 1(2): 363-390. doi: 10.21608/jcsr.2018.400537