Anthropogenic Analysis of the Interests of Service Provider Users with Parameters of Pekalongan Port Water Health | ||||
| Egyptian Journal of Aquatic Biology and Fisheries | ||||
| Article 36, Volume 29, Issue 1, January and February 2025, Page 665-679 PDF (526.77 K) | ||||
| DOI: 10.21608/ejabf.2025.406255 | ||||
 View on SCiNiTO | ||||
| Author | ||||
| Rahman et al. | ||||
| Abstract | ||||
| The quality of the waters has led to a decline in ship visits at Pekalongan Port. Anthropogenic activities are one of the main causes of siltation along the port’s shipping channel, which has reached a depth of 3 meters below low water spring (MLWS). This has made fishermen, as service users, increasingly attentive to the tidal conditions when entering or exiting the port. This study aimed to assess the levels of phosphates, nitrates, total suspended solids (TSS), and bacteria along the channel to evaluate environmental health. Additionally, it analyzed the interests of users and service providers using the National Transportation System Indicator, with the Customer Satisfaction Index (CSI) and Importance-Performance Analysis (IPA) methods. Laboratory results showed that the phosphate and nitrate levels at four stations exceeded quality standards. The TSS parameter was only within the acceptable limits at station 1, while the bacterial levels at station 2 (2.8 x 10²) and station 3 (4 x 10²) were notably high compared to other stations. The CSI analysis indicated that the only criterion meeting the required standard was the tariff indicator for smoothness. Criteria that did not meet the requirements included accessibility, capacity, safety, orderliness, and pollution. The IPA analysis classified one index in Quadrant I, one index in Quadrant II, four indices in Quadrant III, and one index in Quadrant IV. | ||||
| Keywords | ||||
| Anthropogenic; Environmental health; National transportation system; Analysis importance-performance analysis; Customer satisfaction index | ||||
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