VIOLENCE AGAINST HEALTHCARE WORKERS DURING COVID-19 PANDEMIC AND ITS IMPACT ON JOB PERFORMANCE AND SATISFACTION | ||
| Egyptian Journal of Occupational Medicine | ||
| Article 1, Volume 49, Issue 1, January 2025, Pages 1-16 PDF (640.38 K) | ||
| Document Type: Original Article | ||
| DOI: 10.21608/ejom.2024.308240.1345 | ||
| Authors | ||
| Goda AM I; El-Hossiney D M; Abozaid DA* | ||
| Department of Community, Environmental and Occupational Medicine, Faculty of Medicine, Ain Shams University, Egypt. | ||
| Abstract | ||
| Introduction: During the COVID-19 pandemic, a large number of distressed people referred to the health sector, increasing the burden of healthcare workers (HCWs) and inciting violence against them. Aim of Work: To investigate the prevalence of workplace violence (WPV), its risk variables, and the pattern of violence against healthcare workers in the context of the COVID-19 pandemic, and to study the relationship between WPV; work satisfaction and performance among the studied group. Materials and Methods: A cross-sectional study was conducted at a public university hospital in Cairo, Egypt; convenience sampling was used via an online survey, and data collection took place during the COVID pandemic from June to the end of September 2022. A total of 314 participants (151 physicians and 163 nurses) were surveyed using a standardized, self-administered questionnaire. Results: More than half of the studied respondents (55.7%) experienced at least one form of WPV during the COVID-19 pandemic. Verbal abuse was the most common form of violence. Patients’ families were the most frequent perpetrator. Violence was more statistically significantly higher against females (60.5%) and was more committed against physicians (63.6%) compared to nurses and mainly during night shift. There was a weak negative correlation between WPV and job performance score, while no significant correlation was found between WPV and job satisfaction score. Conclusion and Recommendations: WPV against nurses and physicians is a significant issue that has a detrimental impact on job performance. Proper knowledge of WPV dynamics and efficient prevention is required. | ||
| Keywords | ||
| Workplace violence; Job performance; Job satisfaction and COVID-19 | ||
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