Hotels' Pet Policies in Egypt: An Exploratory Study
Abdelhakim, A., Agwa, Y. (2023). Hotels' Pet Policies in Egypt: An Exploratory Study. EKB Journal Management System, 17(2), 83-105. doi: 10.21608/ijhth.2023.412052
Ayman Safi Abdelhakim; Youssef Ibrahim Agwa. "Hotels' Pet Policies in Egypt: An Exploratory Study". EKB Journal Management System, 17, 2, 2023, 83-105. doi: 10.21608/ijhth.2023.412052
Abdelhakim, A., Agwa, Y. (2023). 'Hotels' Pet Policies in Egypt: An Exploratory Study', EKB Journal Management System, 17(2), pp. 83-105. doi: 10.21608/ijhth.2023.412052
Abdelhakim, A., Agwa, Y. Hotels' Pet Policies in Egypt: An Exploratory Study. EKB Journal Management System, 2023; 17(2): 83-105. doi: 10.21608/ijhth.2023.412052

Hotels' Pet Policies in Egypt: An Exploratory Study

International Journal of Heritage, Tourism and Hospitality
Volume 17, Issue 2, December 2023, Page 83-105  XML PDF (876.76 K)
Document Type: Original Article
DOI: 10.21608/ijhth.2023.412052
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Authors
Ayman Safi Abdelhakim email 1; Youssef Ibrahim Agwa2
1Hotel Studies Department, Faculty of Tourism and Hotels, Fayoum University, Fayoum, Egypt
2Higher Institute of Tourism and Hotels (EGOTH), Alexandria, Egypt
Abstract
Background: Traveling with pets for tourism has become increasingly popular as more people view their pets as integral members of the family. This trend has prompted adjustments in the tourism industry, with accommodations, transportation services, and tourist attractions adapting to the needs of pet owners. While numerous studies have explored the intersection of pets with tourism and hospitality worldwide, none of them have specifically focused on hotels' pet policies in Egypt.
Aim: This study aims to explore the current state of hotels' pet policies in Egypt.
The methodology: A qualitative research design based on an interpretive philosophical worldview was adopted to explore the hotels' pet policies in Egypt.  The study used the booking websites (Tripadvisor, and Booking.com), the hotels' websites, simulated guests with pets who planned to stay for 5 nights, and semi-structured interviews with hotel managers/ representatives.  The study was conducted on five-star resorts in Hurghada, Red Sea, Egypt. Data was thematically analyzed.
Findings: The results exposed that most hotels/ resorts mentioned that they are pet-friendly hotels, however, few of them provide particular services for pets.  Most of the hotels accept small pets if they are protected by their owners. Few hotels provide special pet service but for an extra payment.  Guarding pets with guests with disabilities may receive special service and care. Future comprehensive pet policies are required. 
Keywords
Traveling with pets Egypt Pet policies Pet; friendly hotels
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