Does Psychological Empowerment Mediate the Effect of Job Security on Employees' Productivity? Evidence from Hospitality and Tourism Industry | ||
| The International Journal of Tourism and Hospitality Studies | ||
| Volume 9, Issue 2, October 2025, Pages 188-208 PDF (615.59 K) | ||
| Document Type: Original Article | ||
| DOI: 10.21608/ijthsx.2025.348044.1140 | ||
| Authors | ||
| Fatheya Abo srea Moustafa1; Mohamed Hani Abd-Elhady2; Mohammed Ezzat Hashad* 3; Omama Samir Helmy4 | ||
| 1Hotel Management Department, Faculty of Tourism and Hotels, Helwan University, Egypt. | ||
| 2Tourism Studies Department, Al-Alson High Institute for Tourism and Hotels, Egypt. | ||
| 3Hotel Management Department, Faculty of Tourism and Hotels, University of Sadat City | ||
| 4Tourism Studies Department, High Institute of Tourism and Hotels EGOTH, Egypt | ||
| Abstract | ||
| This study investigates the impact of job security on employees’ productivity within the Egyptian hospitality and tourism sector, drawing upon social exchange theory. Recognizing the critical role of employees’ productivity, this research examines the direct effect of job security and the mediating role of psychological empowerment on employees’ productivity. Utilizing the PLS-SEM approach, the study analyzed data from 467 respondents employed in category-A travel agencies and five-star hotels within the Greater Cairo area of Egypt. The findings demonstrate a significant positive relationship between job security and both employees’ productivity and psychological empowerment. Furthermore, psychological empowerment was found to significantly and positively influence employees’ productivity. Crucially, the study confirms that psychological empowerment mediates the relationship between job security and employees’ productivity. This research offers valuable theoretical and practical contributions. It highlights the critical role of psychological empowerment as a mediator in the social exchange process, demonstrating how job security, through its influence on psychological empowerment, ultimately impacts employees’ productivity. | ||
| Keywords | ||
| Job security; employees’ productivity; psychological empowerment; hospitality and tourism industry | ||
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