Talent Management Challenges During COVID-19 in a Developing Economy | ||
| MSA-Management Sciences Journal | ||
| Volume 4, Issue 3, August 2025, Pages 45-64 PDF (535.05 K) | ||
| Document Type: Original Article | ||
| DOI: 10.21608/msamsj.2025.386004.1105 | ||
| Author | ||
| Md Nowshed Tuhin* | ||
| MBA, Business School of Sichuan University, Chengdu, China | ||
| Abstract | ||
| Background: The COVID-19 pandemic severely disrupted global work environments, particularly in developing economies. This study investigates how a Bangladeshi food-services company managed talent during the early pandemic phase. Methods: A survey of 30 mid-to-senior-level managers conducted in 2021 assessed operational disruptions, remote work challenges, and financial pressures. Quantitative analysis using SPSS, including multiple regression, identified drivers of employee performance decline. Results: Performance decline was significantly predicted by pandemic disruption (β = 0.64, p < 0.001) and resistance to change (β = 0.85, p < 0.001), explaining 72% of variance (R² = 0.72). Strategic practices such as cross-training and remote work planning mitigated performance risks. Conclusion: While data are from 2021, the findings establish a valuable baseline for longitudinal HRM research. Organizations in developing economies must institutionalize agile, digitally enabled workforce strategies to enhance resilience against future crises. Keywords: talent management; COVID-19; remote work; organizational resilience; cross-training; digital communication; contingency planning; performance management | ||
| Keywords | ||
| Workforce resilience; Organizational adaptability; Crisis-era HRM; Remote work infrastructure; Change management strategies | ||
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