The Impact of Sustainability Practices On the Social Performance of Restaurants in Jordan | ||||
Minia Journal of Tourism and Hospitality Research MJTHR | ||||
Volume 19, Issue 2, June 2025, Page 1-30 PDF (570.07 K) | ||||
Document Type: Original Article | ||||
DOI: 10.21608/mjthr.2025.387306.1204 | ||||
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Authors | ||||
Rami Muneer Mahmoud ![]() | ||||
1Hotel Management Dep., Faculty of Tourism and Hotels, Minia University, Minia, Egypt. | ||||
2faculty of tourism and hotels | ||||
3Associate Professor, Hotel Management Department, Faculty of Tourism and Hotels, Minia University | ||||
Abstract | ||||
The goal of the study is to investigate how sustainable practices affect Jordanian restaurants' social performance. Additionally, it investigates the connection between restaurants' social performance and sustainable policies. Restaurants are incorporating a number of environmentally and socially conscious measures into their operations as sustainability gains traction in the foodservice sector. This study looks at how a restaurant's social performance—which is determined by how it affects its staff, patrons, and the community at large—is impacted by these practices, which include waste reduction, sustainable sourcing, and community involvement. In order to gather information, evaluate theories, and answer research questions on the present status of the topic under study, this study used a descriptive and analytical methodology. The research illustrates how sustainable programs boost social responsibility, increase employee happiness, cultivate consumer loyalty, and fortify community links via \surveys and case studies. The results indicate that implementing sustainable practices is crucial for improving restaurants' social performance and establishing them as ethical and appealing businesses in a cutthroat industry, in addition to helping to achieve economic and environmental objectives. In order to produce favorable social results, the study ends with suggestions for restaurant managers and owners on how to include sustainability into their operating plans. | ||||
Keywords | ||||
social responsibility (CSR); Sustainability Practices; Social performance; Restaurant in Jordan | ||||
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