Electronic arbitration in electronic tourism disputes | ||||
| The Scientific Journal of the Faculty of Tourism and Hotels, Alexandria University | ||||
| Article 9, Volume 12, Issue 1, June 2015, Page 154-176 PDF (564.3 K) | ||||
| Document Type: Original Article | ||||
| DOI: 10.21608/thalexu.2015.45275 | ||||
 View on SCiNiTO | ||||
| Author | ||||
| Akmal Ramadan, Mohamed Antar Raghda Moawad | ||||
| Faculty of Hotels and Tourism - Alexandria University | ||||
| Abstract | ||||
| Due to the novelty and scarcity of legal studies in the field of electronic tourism, this research opens a new door to electronic tourism contracts and how to resolve disputes related to them. The research deals with the latest consequences of the emergence of legal globalization in the field of resolving contractual disputes, which is electronic arbitration as the latest mechanism for resolving electronic disputes. With the spread of electronic tourism and the spread of electronic commerce, it was necessary to establish procedural rules that preserve the rights of the parties to the electronic transaction and settle disputes between them. These rules are appropriate to the special nature of the environment in which electronic transactions take place, in terms of it being an electronic environment that often exceeds the regional borders of countries. These rules settle the dispute without resorting to the complexities of ordinary courts, so it has become logical to resort to alternative means, including electronic arbitration, as a modern means that has a positive and effective role in resolving tourism contract disputes in general and electronic ones in particular, which is what we seek in this research through the legal research method that relies on descriptive and comparative analysis with the aim of defining the nature of electronic arbitration as a modern term and concept and reaching an understanding of the legal, substantive and procedural aspects related to it, so that we can put at the hands of the legislator and specialists an integrated and flexible legal framework for resolving tourism disputes in a manner that may have the best impact on tourism development in Egypt. | ||||
| Keywords | ||||
| E-tourism; Tourism dispute resolution; Electronic arbitration | ||||
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