Effect of Cultural Intelligence Educational Program for First Line Nurse Managers on Nurses’ Tranquillity and Prosocial Organizational Behaviors | ||
| International Egyptian Journal of Nursing Sciences and Research | ||
| Volume 6, Issue 3, September 2025, Pages 1-21 PDF (543.4 K) | ||
| Document Type: Original Article | ||
| DOI: 10.21608/ejnsr.2025.401232.1460 | ||
| Authors | ||
| Shereen Faiyez Gabra* 1; Marwa Kamal Mohamed2; Asmaa Farghaly Ali3 | ||
| 1Nursing Administration, Faculty of Nursing, Minia university | ||
| 2Nursing Administration, Faculty of Nursing-Cairo University | ||
| 3Nursing Administration, Faculty of Nursing, Minia University | ||
| Abstract | ||
| Background: Cultural intelligence is vital for first-line nurse managers, playing a key role in enhancing overall organizational outcomes. As leaders, first-line nurse managers can leverage their cultural intelligence to create a positive, supportive environment, which, in turn, serves as a foundation for fostering tranquility and prosocial organizational behaviors. Aim of this research: to investigate the effect of cultural intelligence educational program for first line nurse managers on nurses’tranquillity and prosocial organizational behaviors Design: A quasi-experimental research design was utilized. Setting: The study was performed at Minia kidney and urology University hospital at Minia city, Egypt. Subject: The study included all first-line nurse managers working in both inpatient and outpatient units (n = 15), as well as all nurses working in the same units (n = 120). Tools: five tools were used in this research; 1st tool: personal data sheet, 2nd tool: cultural intelligence knowledge questionnaire, 3rd tool: cultural intelligence selfassessment questionnaire, 4th tool: tranquillity scale, and 5th tool: prosocial organizational behaviors scale. Results: The knowledge level as well as self-evaluation regarding cultural intelligence for first-line nurse managers showed low scores prior to the implementation of an educational program. Conclusions: The cultural intelligence educational initiative benefited first line nurse managers by Enhancing their understanding and self-evaluation of cultural intelligence following the program's implementation during several assessment periods. Recommendations: Periodic workshops, training sessions, seminars, as well as programs for first-line nurse managers should be organized to enhance their competencies in cultural intelligence. These initiatives will help improve nurses' work engagement, tranquillity, well-being, and prosocial organizational behaviors, fostering a more inclusive and supportive work environment that benefits both staff and organizational outcomes. | ||
| Keywords | ||
| Cultural Intelligence; Educational Program; First Line Nurse Managers; Prosocial Organizational Behaviors; Tranquillity | ||
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