Assessment of Wellness Hospitality Services in Health Care Resorts A case study: Weight loss care | ||
| The International Journal of Tourism and Hospitality Studies | ||
| Volume 9, Issue 2, October 2025, Pages 266-295 PDF (856.59 K) | ||
| Document Type: Original Article | ||
| DOI: 10.21608/ijthsx.2025.429236.1180 | ||
| Authors | ||
| Manal Mohamed Talaat Kesheck* 1; Laila Mohamed Saber El Zalaki2 | ||
| 1The High Institute for Tourism, Hotels & Computer El-Seyouf, Alexandria | ||
| 2The Higher Institute tourism, Hotels and Computer, El-Seyouf, Alexandria, Egypt | ||
| Abstract | ||
| Wellness hospitality is a promising mainstream provides services to boost people's health through dealing with factors that affect each individual's health during accommodation in welling resort. With the global world's increasing ratio of people suffering from obesity especially in Egypt, Egypt has put the necessary resources and advanced technology into action to be on the map of medical tourism, as it is one of the objectives of Egypt Vision 2030 conference to initiate a successful integrated system in this regard. This research aimd to find out needs, expectation and satisfaction of wellness resort guests, whose need weight loss care, and assess the impact on guests’ health and behavior during their staying period. For data collection, a questionnaire was designed especially for this research and distributed randomly for guests need overweight loss in three healthy resorts in Giza, Fayoum and Aswan during October to December 2024. The total number of the received questionnaires were 435 and the valid questionnaires were 390 with 89.7% response rate. The obtained data was analyzed by using SPSS version 28. The results showed acceptable rate of guests on guest room facilities, sport equipments and hotel services in resort. Positive significant relationship between tested programs and the impact on guests’ behaviors as well as attending to welling resort were recorded. The research recommended that a distinctive quality element of wellness services should include comfortable accommodation, healthy diets, sport and recreational activities, medical wellness package, balanced quality -price relationship, as well as a quality system of management. | ||
| Keywords | ||
| Wellness; Hospitality; Health Care | ||
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