"Assessment of Human Resources Activities in Handling Work Stressors in Some of Five-star Hotels in Egypt" | ||
| Journal of Association of Arab Universities for Tourism and Hospitality | ||
| Article 10, Volume 15, Issue 1, 2018, Pages 125-138 PDF (1.01 M) | ||
| Document Type: Original Article | ||
| DOI: 10.21608/jaauth.2018.47977 | ||
| Authors | ||
| Mahmoud Mansor1; Osman El Sawy1; Moataz bellah Farid2; Said Salama3 | ||
| 1Hotels studies department, faculty of tourism and hotels, Suez Canal University | ||
| 2faculty of tourism and hotels, Suez Canal University | ||
| 3Hotel studies department, faculty of tourism and hotel, Suez Canal University | ||
| Abstract | ||
| Given that work stressors affect hotels profitability, this study aims at assessing the role of human resource management in handling work stressors. Sharm El-sheikh city was selected for the survey, 21 hotels as a random sample participated in the survey. A questionnaire form was distributed among a sample of hotels employees to evaluate the level of work stressors among them, in parallel HR managers of these hotels were interviewed to assess their efforts in handling these stressors. A high level of work stressors were detected among the employees, HR activities simultaneously were not effective enough to handle the stressors. The study recommends relevant solutions to overcome this problem. | ||
| Keywords | ||
| stressors; Human Resources Activities | ||
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