Evaluation of Some Determinants of job Satisfaction that Could Lead to Hospitality Employees' Turnover | ||
Journal of Association of Arab Universities for Tourism and Hospitality | ||
Article 23, Volume 13, Issue 2, 2016, Pages 61-68 PDF (373.28 K) | ||
Document Type: Original Article | ||
DOI: 10.21608/jaauth.2016.49729 | ||
Author | ||
Neven Sherif Abd El Haleam | ||
High Institute of Tourism and Hotels (EGOTH) | ||
Abstract | ||
The study aims to assess some determinants of job satisfaction that could lead to hospitality employees' turnover. A questionnaire was designed to collect data from 170 employees. The results revealed that salaries and opportunity for career progression affect employee turnover. In addition, the results revealed that there is a need to have training opportunities to be motive to good job performance and thereby create job satisfaction, to attract and maintain potential employees. Thus recommended is a minimum wage structure and acareer progress system for employees. | ||
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