Assessing service failure recovery strategies and its impacts upon service quality offered: management perspective in local Fast food restaurants
Badran, N., Abdela'tty, M. (2016). Assessing service failure recovery strategies and its impacts upon service quality offered: management perspective in local Fast food restaurants. EKB Journal Management System, 13(3), 74-86. doi: 10.21608/jaauth.2016.53962
Nabeel Aly ahmad Badran; Magdy Abdel Aleem Abdela'tty. "Assessing service failure recovery strategies and its impacts upon service quality offered: management perspective in local Fast food restaurants". EKB Journal Management System, 13, 3, 2016, 74-86. doi: 10.21608/jaauth.2016.53962
Badran, N., Abdela'tty, M. (2016). 'Assessing service failure recovery strategies and its impacts upon service quality offered: management perspective in local Fast food restaurants', EKB Journal Management System, 13(3), pp. 74-86. doi: 10.21608/jaauth.2016.53962
Badran, N., Abdela'tty, M. Assessing service failure recovery strategies and its impacts upon service quality offered: management perspective in local Fast food restaurants. EKB Journal Management System, 2016; 13(3): 74-86. doi: 10.21608/jaauth.2016.53962