| 1. | MEDIATING CUSTOMER SATISFACTION IN THE RELATION BETWEEN EMOTIONAL INTELLIGENCE OF EMPLOYEES AND CUSTOMER RETENTION | |
| Volume 1, Issue 1, December 2024, Pages 23-48 | ||
| AbdelHamid N. Basyouny; Mahmoud G.A. Khazam; Rania M. El-Masawy; Tamer I. Ashry; Talaat A. AbdelHamid | ||
