Number of Articles: 2 | ||
1 | Measuring Food and Beverage Service Quality and its Effect on the level of Customer Satisfaction : A field study applied to five-star hotels in Egypt | |
Volume 4, Issue 1, 2007, Page 95-115 | ||
Emad Abd Ela'al; Hazem Tawfik Haleem; Nagwa Ghorab; Said Salama | ||
2 | The Effect of Organizational Culture on Individual Outcomes in the Hotels Industry: An application to 5 & 3 star hotels in Cairo | |
Volume 4, Issue 1, 2007, Page 116-130 | ||
Nagwa Ghorab; Jehan El Amir Abbas; Emad Abd El A'al | ||