EKB Journal Management System
Author = Omnia Mohammed Hassan
Number of Articles: 1

1

The Relationship Between Guests' Knowledge Awareness and Their Behaviors in Submitting Complaints (Applied on a Sample of Five Star Hotels in Sharm El-Sheikh)

Volume 14, Issue 3 (Special Issue), March 2020, Page 89-100
Ahmed Anwar Elsaed; Omnia Mohammed Hassan