Author = Dalia El Mosalamy
| Number of Articles: 1 | ||
| 1 | Examining the Relationship between Customer Service, Efficiency and Financial Performance: an Application on the Egyptian Public Sector Banks | |
| Volume 46, Issue 1, April 2016, Page 65-92 | ||
| Madiha ’Metawie; Dalia El Mosalamy | ||
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