Keywords = Social Customer Relationship Management (SCRM)
| Number of Articles: 1 | ||
| 1 | The Impact of Online Communities-based Social Customer Relationship Management (S-CRM) on Customer Loyalty and Brand Image on Hotels | |
| Volume 21, Issue 2, December 2021, Page 206-232 | ||
| Yasser Ibrahim; Tamer M Abbas; Mohamed Ahmed Kamal | ||
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