Number of Articles: 3 | ||
1 | الدور الوسيط لجودة علاقات العملاء في العلاقة بين إصلاح الخدمة وبهجة العميل "دراسة تطبيقية على عملاء شركات الإنترنت" | |
Volume 47, Issue 4, October 2023, Page 211-241 | ||
سامية عنتر محمد شعبان | ||
2 | The Effect of E-CRM on Customer Delight “An Applied Study on Mobile Telecommunication Companies in Mansoura City” | |
Volume 2, Issue 7, October 2023, Page 109-150 | ||
Prof. Dr. Abd El-Aziz Ali Hassan; Dr. Lamees El-Agamy; Sara Mohammed Elbishbishi | ||
3 | The Relationship Between Smart Menu and Restaurants’ Intent to Visit: The Mediating Role of Customer’s Satisfaction and The Moderating Role of Customer’s Delight (Apply to Technology Acceptance Model) | |
Volume 22, Issue 2, June 2022, Page 243-271 | ||
Ali Shehata | ||