Keywords = service failure
| Number of Articles: 2 | ||
| 1 | The Impact of Attributions of Self-Service Technology Failures on Its Continued Use | |
| Volume 2, Issue 3, December 2022, Page 1-28 | ||
| Farida Muhammad Samy; Gamal Sayed AbdelAziz; Ola Tarek Elsayed | ||
| 2 | Service Recovery Perceived by Customers in Egyptian Hotels with Reference to Gender | |
| Volume 15, Issue 2, 2018, Page 59-64 | ||
| Osman El Sawy; Sameh Fayyad | ||
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