The Effectiveness of Training Programs in Achieving the Quality of Training | ||||
| Journal of Association of Arab Universities for Tourism and Hospitality | ||||
| Article 14, Volume 18, Issue 1, June 2020, Page 208-220 PDF (746.55 K) | ||||
| Document Type: Original Article | ||||
| DOI: 10.21608/jaauth.2020.100018 | ||||
 View on SCiNiTO | ||||
| Author | ||||
| Nevin Sherif Abdel Halim | ||||
| Higher Institute of Tourism and Hotelsو Alexandria (EGOTH) | ||||
| Abstract | ||||
| This research aimed to study the opinions of managers and employees regarding training programs in the hospitality industry. Data were collected from a random sample of 530 managers and employees from four and five hotels in Alexandria city by using a questionnaire through personal interviews. The data were statistically processed. The results showed a positive significant correlation between age, education level, and effectiveness of training programs for employees. Also, the results found a positive significant correlation between hotel degree and quality of training programs for managers. | ||||
| Keywords | ||||
| Training; Effectiveness; Quality | ||||
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