Evaluation of the Use of Electronic Management Programs in Developing Employees Performance in Tourism Companies | ||||
| Journal of Association of Arab Universities for Tourism and Hospitality | ||||
| Article 11, Volume 19, Issue 2, December 2020, Page 281-296 PDF (804.96 K) | ||||
| Document Type: Original Article | ||||
| DOI: 10.21608/jaauth.2020.44825.1077 | ||||
 View on SCiNiTO | ||||
| Authors | ||||
Dalia Ibrahem  ; Nevien Eid; Rasha Ahmed Khalil
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| Tourism Studies Department, Faculty of Tourism and Hotels, Suez Canal University. | ||||
| Abstract | ||||
| The mission aimed at Evaluating the impact of providing administrative, organizational, financial, and human requirements on the use of electronic management programs in tourism companies in developing the performance of employees. The study reached several results, the most important of which are: The scarcity of requirements that must be met by tourism companies in order to use electronic management programs in their business with high efficiency. Among the most important recommendations were: a continuous evaluation of the employees 'performance to identify the most important requirements that contribute to the development of the employees' performance, conducting current studies to provide the requirements that contribute to the application and development of the electronic program, and conducting future studies that take into account the opinion of the beneficiaries of using the advantages provided by the electronic program for the purpose of identifying the most important requirements for its use | ||||
| Keywords | ||||
| electronic management; Tourism companies; employee performance | ||||
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