The effectiveness of the body language of Egypt's public librarians and its impact on the beneficiaries | ||||
| International Journal of Library and Information Sciences | ||||
| Article 17, Volume 8, Issue 3, September 2021, Page 208-233 PDF (1.04 MB) | ||||
| Document Type: Original Article | ||||
| DOI: 10.21608/ijlis.2020.46933.1040 | ||||
 View on SCiNiTO | ||||
| Author | ||||
mohamed سعید said 
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| al azhar university | ||||
| Abstract | ||||
| The study deals with monitoring the body language signals of library and information librarians in Misr's public libraries during the provision of library service to the users, the extent of their knowledge and belief in its importance and its impact on the beneficiaries, Among the most important results of the study is that the most important way for library and information specialists to communicate with the beneficiaries during the provision of library services was the method of varied communication between verbal and indication. The study reached several results, perhaps the most important of which are: 1- The most frequent way for library and information specialists to communicate with the beneficiaries during the provision of library services was the method of varied communication between verbal and sign, where 87.47% of the beneficiaries of library services in Egypt’s public libraries mentioned that, then verbal communication only with a percentage of 8.71%, then Finally, communication by signals only, with a percentage of 3.82%. 2- The hand signals that library and information specialists used with the beneficiaries were the most commonly used body language signs with a percentage of 41.29% of the total signs used, then eye signs by 21.77%, then facial signs by 19.54%, then the upper slit signs By 11.64% of the total signals, then the legs signals by 5.73% of the total signals. 3- Most of the beneficiaries of Egypt's public libraries are satisfied with the body language signs of librarians and information professionals. | ||||
| Keywords | ||||
| لغة الجسد; المکتبيون; المستفيدون | ||||
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