جائزة الملک عبد العزيز للجودة وجائزة الملک عبد الله الثاني للأداء الحکومي دراسة مقارنة | ||||
| مجلة کلية التربية بالمنصورة | ||||
| Article 17, Volume 108, Issue 6, October 2019, Page 1989-2025 PDF (373.67 K) | ||||
| Document Type: مقالات أدبیة وتربویة | ||||
| DOI: 10.21608/maed.2019.132068 | ||||
 View on SCiNiTO | ||||
| Author | ||||
| ندى بنت صالح بن شعيل* | ||||
| Abstract | ||||
| ﻫﺩﻓﺕ ﺍﻟﺩﺭﺍﺴﺔ ﺇﻟﻰ ﺘﺸﺨﻴﺹ ﺍﻟﻌﻭﺍﻤل ﺍﻟﻤﺅﺜﺭﺓ ﻓﻲ ﺘﺼﻤﻴﻡ ﻤﻌﺎﻴﻴﺭ ﺠـﺎﺌﺯﺓ ﺍﻟﻤﻠـﻙ ﻋﺒـﺩ ﺍﻟﻌﺯﻴـﺯ ﻭﻤﺅﺸﺭﺍﺘﻬﺎ ﻟﻠﺠﻭﺩﺓ، ﻭﺠﺎﺌﺯﺓ ﺍﻟﻤﻠﻙ ﻋﺒﺩ ﺍﷲ ﺍﻟﺜﺎﻨﻲ ﻟﻸﺩﺍﺀ ﺍﻟﺤﻜ ﻭﻤﻲ، ﻭﺘﺤﻠﻴل ﺃﻭﺠﻪ ﺍﻟﺸﺒﻪ ﻭﺍﻻﺨﺘﻼﻑ ﺒـﻴﻥ ﺯﺓ ﺍﻟﻤﻠﻙ ﻋﺒﺩ ﺍﻟﻌﺯﻴﺯ ﻭﻤﺅﺸﺭﺍﺘﻬﺎ ﻟﻠﺠﻭﺩﺓ ﻭﺠﺎﺌﺯﺓ ﺍﻟﻤﻠﻙ ﻋﺒﺩ ﺍﷲ ﺍﻟﺜﺎﻨﻲ ﻟﻸﺩﺍﺀ ﺍﻟﺤﻜﻭﻤﻲ، ﻭﺘﻘﺩﻴﻡ ﻤﻌﺎﻴﻴﺭ ﺠﺎﺌ ﻤﻘﺘﺭﺤﺎﺕ ﺘﻁﻭﻴﺭﻴﺔ ﻟﻤﻌﺎﻴﻴﺭ ﺠﺎﺌﺯﺓ ﺍﻟﻤﻠﻙ ﻋﺒﺩ ﺍﻟﻌﺯﻴﺯ ﻟﻠﺠﻭﺩﺓ . ﻭﻗﺩ ﺍﺴﺘﺨﺩﻤﺕ ﺍﻟﺒﺎﺤﺜﺔ ﺍﻟﻤﻨﻬﺞ ﺍﻟﻤﻘﺎﺭﻥ ) ﻤﺩﺨل ﺒﻴﺭﻴﺩﺍﻱ( ، ﺍﻟﺫﻱ ﻴﻘﻴﻡ ﻤﻌ ﺎﻟﺠﺘﻪ ﺍﻟﻤﻨﻬﺠﻴﺔ ﻟﻠﻤﻘﺎﺭﻨﺔ ﻓﻲ ﺃﺭﺒﻊ ﺨﻁﻭﺍﺕ، ﻭﻫﻲ :ﺍﻟﻭﺼﻑ، ﻭﺍﻟﺘﻔﺴﻴﺭ، ﻭﺍﻟﻤﻨﺎﻅﺭﺓ ﺃﻭ ﺍﻟﻤﻘﺎﺒﻠﺔ، ﻭﺍﻟﻤﻘﺎﺭﻨﺔ . ﻭﻗﺩ ﺘﻜﻭﻥ ﻤﺠﺘﻤﻊ ﺍﻟﺩﺭﺍﺴﺔ ﻤﻥ ﻤﻌﺎﻴﻴﺭ ﻭﻤﺅﺸﹼﺭﺍﺕ ﺠﺎﺌﺯﺓ ﺍﻟﻤﻠﻙ ﻋﺒﺩ ﺍﻟﻌﺯﻴﺯ ﻟﻠﺠﻭﺩﺓ، ﻭﻤﻌﺎﻴﻴﺭ ﻭﻤﺅﺸﹼﺭﺍﺕ ﺠﺎﺌﺯﺓ ﺍﻟﻤﻠﻙ ﻋﺒﺩ ﺍﷲ ﺍﻟﺜﺎﻨﻲ ﻟﻸﺩﺍﺀ ﺍﻟﺤﻜﻭﻤﻲ، ﻜﻤﺎ ﻁﺒﻘـﺕ ﺍﻟﺒﺎﺤﺜـﺔ ﺃﺴـﻠﻭﺏ ﺘﺤﻠﻴـل ﺍﻟﻤﺤﺘﻭﻯ، ﻭﻫﻭ ﺃﺤﺩ ﺃﺴﺎﻟﻴﺏ ﺍﻟﻤﻨﻬﺞ ﺍﻟﻭﺼﻔﻲ . ﻭﺘﻭﺼﻠﺕ ﺍﻟﺩﺭﺍﺴﺔ ﺇﻟﻰ ﻋﺩﺩ ﻤﻥ ﺍﻟﻨﺘﺎﺌﺞ، ﻤﻥ ﺃﻫﻤﻬﺎ : ﺃﻥ ﻫﻨﺎﻙ ﺍﺘﻔﺎﻗﹰﺎ ﺒﻴﻥ ﻤﻌﻅﻡ ﻤﻌﺎﻴﻴﺭ ﻭﻤﺅﺸﹼـﺭﺍﺕ ﻜﻼ ﺍﻟﺠﺎﺌﺯﺘﻴﻥ، ﻤﻊ ﻭﺠﻭﺩ ﺒﻌﺽ ﺍﻻﺨﺘﻼﻓﺎﺕ، ﻭﻗﺩﻤﺕ ﺍﻟﺩﺭﺍﺴﺔ ﺘﻭﺼﻴﺎﺕ ﻤﻨﻬﺎ : ﺇﻅﻬـﺎﺭ ﺍﻟﻬﻭﻴـﺔ ﺍﻟﻭﻁﻨﻴـﺔ ﺍﻟﺴﻌﻭﺩﻴﺔ ﻓﻲ ﺠﺎﺌﺯﺓ ﺍﻟﻤﻠﻙ ﻋﺒﺩ ﺍﻟﻌﺯﻴﺯ ﻟﻠﺠﻭﺩﺓ ﺒﻤﺎ ﻴﺘﻨﺎﺴﺏ ﻤﻊ ﺭﺅﻴﺔ ﺍﻟﻤﻤﻠﻜﺔ ﺍﻟﻌﺭﺒﻴﺔ ﺍﻟﺴﻌﻭﺩﻴﺔ ٢٠٣٠ . ﺍﻟﻜﻠﻤﺎﺕ ﺍﻟﻤﻔﺘﺎﺤﻴﺔ : ﺍﻟﺠﻭﺩﺓ، ﺍﻟﺘﱠﻤﻴﺯ، ﺠﺎﺌﺯﺓ ﺍﻟﻤﻠﻙ ﻋﺒﺩ ﺍﻟﻌﺯﻴﺯ ﻟﻠﺠﻭﺩﺓ . Abstract: The study aimed to diagnose the factors affecting the design of the criteria and indicators of the King Abdul Aziz Award for Quality and the King Abdullah II Award for Government, and Analyze the similarities and differences between the criteria and indicators of the King Abdul Aziz Award for Quality and the King Abdullah II Award for Government Performance, and make development proposals for the standards of the King Abdul Aziz Award for Quality, The study used the comparative approach (Peridayi's approach), which evaluates its methodological approach to comparison in four steps: description, interpretation, debate or interview, and comparison, The study population consisted of the criteria and indicators of the King Abdul Aziz Award for Quality and the criteria and indicators of King Abdullah II Award for Government Performance. The researcher applied the method of content analysis which is one of the descriptive methods. The study ١٩٩٠ reached a number of results, the most important of which is that there is agreement between most criteria of the indicators of both awards and found some differences, the study made recommendations including the Saudi national identity in the King Abdul Aziz Award for Quality in line with the vision of Saudi Arabia 2030. Key words: Quality, Excellence, King Abdul-Aziz Quality Award | ||||
| Keywords | ||||
| الأداء الحکومي | ||||
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