Comparison Study between Performance Measures of Queues System without and with Priority with the Application of the National Bank of Egypt- Zagazig- Branch | ||||
مجلة البحوث التجارية | ||||
Article 6, Volume 39, Issue 3, October 2017, Page 3-16 PDF (563.66 K) | ||||
Document Type: تجاریة کل ما یتعلق بالعلوم التجاریة | ||||
DOI: 10.21608/zcom.2017.148416 | ||||
View on SCiNiTO | ||||
Author | ||||
فاتن محمد علي سليمان* | ||||
قسم اإحصاء ، کلية التجارة، جامعة الزقازيق، مصر | ||||
Abstract | ||||
Abstract This study investigates comparative study between performance measures of the queueing system without and with priority with application on the National Bank of Egypt- Zagazig Branch, using daily data for customer access and the rate of service performance during the period of July 2 until August 8 in 2014. The study used this phenomenon and also use the program (QM for windows). | ||||
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