Exploring and Measuring the Key Performance Indicators in Higher Education Institutions
Badawy, M., Abd El-Aziz, A., Hefny, H. (2018). Exploring and Measuring the Key Performance Indicators in Higher Education Institutions. EKB Journal Management System, 18(1), 37-47. doi: 10.21608/ijicis.2018.15914
Mohammed Badawy; A Abd El-Aziz; Heshan Hefny. "Exploring and Measuring the Key Performance Indicators in Higher Education Institutions". EKB Journal Management System, 18, 1, 2018, 37-47. doi: 10.21608/ijicis.2018.15914
Badawy, M., Abd El-Aziz, A., Hefny, H. (2018). 'Exploring and Measuring the Key Performance Indicators in Higher Education Institutions', EKB Journal Management System, 18(1), pp. 37-47. doi: 10.21608/ijicis.2018.15914
Badawy, M., Abd El-Aziz, A., Hefny, H. Exploring and Measuring the Key Performance Indicators in Higher Education Institutions. EKB Journal Management System, 2018; 18(1): 37-47. doi: 10.21608/ijicis.2018.15914

Exploring and Measuring the Key Performance Indicators in Higher Education Institutions

International Journal of Intelligent Computing and Information Sciences
Article 4, Volume 18, Issue 1, January 2018, Page 37-47  XML PDF (760.61 K)
Document Type: Original Article
DOI: 10.21608/ijicis.2018.15914
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Authors
Mohammed Badawy1; A Abd El-Aziz2; Heshan Hefny3
1Dept. of Information Systems and Technology, Institute of Statistical Studies and Research (ISSR) Cairo University 1, 2, Giza, Egypt
2Dept. of Information System, College of Computer and Information Sciences, Jouf University, Kingdom of Saudi Arabia
3Vice-Dean of Institute of Statistical Studies and Research (ISSR), Cairo University, Giza, Egypt
Abstract
To enhance the quality of higher education institutions (HEIs), key performance indicators (KPIs) must be explored and measured. KPIs deems as a measurable value which explains the effectiveness of an institution and how it is achieving key objectives. Institutions use KPIs for ensuring that they are going on the right way or not. Many of the indicators for HEIs have been developed before, but the main question is how to choose the indicators that fit the institution for achieving goals and how to measure these indicators. This paper provides a model to explore and measure KPIs using text mining and feature extraction technique and measure indicators automatically rather than traditional methods of exploring based a questionnaire, we measure KPIs to know the impact of exploring these KPIs on the overall performance in HEIs. The data for the present study was collected by the Institute of Statistical Study and Research (ISSR) in Cairo University, and the impact of KPIs on the overall performance of the institution was evaluated. This study adopted pre-processing techniques and keyword extraction using text mining tool (RapidMiner) to conduct the research.
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