Developing and Implementing an Educational Program about Strategies and Skills of Ambiguity Management for Nurse Managers | ||||
| Egyptian Journal of Health Care | ||||
| Article 28, Volume 10, Issue 2, June 2019, Page 347-356 PDF (356.65 K) | ||||
| Document Type: Original Article | ||||
| DOI: 10.21608/ejhc.2020.160894 | ||||
 View on SCiNiTO | ||||
| Authors | ||||
| Hanaa Mohamed Ahmed1; Asmaa Mohamed Ahmed Maiz2 | ||||
| 1Lecturer of Nursing Administration, Faculty of Nursing, Assiut University, Assiut, Egypt. | ||||
| 2Lecturer of Nursing Administration, Faculty of Nursing, South Valley University, Qena, Egypt. | ||||
| Abstract | ||||
| This study aims to Developing and Implementing an Educational Program about Strategies and Skills of Ambiguity Management for Nurse Managers to improve the organization change in to positive manner. Study design: A quasi-experimental design was used. Setting: The study was conducted at Ministry of Health and Population Hospitals. Subject: Convenience sample of Nurse Managers. Methods: The data were collected using: Self-administered questionnaire including: Personal data sheet, Ambiguity management skills assessment scale. Program evaluation sheet including Nurse Manager's knowledge test. Nurse Manager's opinionnier sheet. Results: The study revealed that Nurse Managers had unsatisfactory knowledge level in pre-program assessment but satisfactory in post and follow up phase (90.9%, and 81.8%) respectively. The highest percentages of Nurse Managers have low knowledge about ambiguity management skills and strategies in preprogram assessment(81.8%), but high knowledge in immediate post and follow up phase(86.3%, 81.8%) respectively. Conclusion: There were statistically significant differences between pre& post and pre & follow up phases regarding; Nurse Managers Ambiguity management skills, Nurse Managers' knowledge about Ambiguity management skills and its strategies, .Recommendations: Further training for nurses and introduce the concept of ambiguity management skills and its strategies, to the curriculum of undergraduate and post graduate for its importance in nursing faculties | ||||
| Keywords | ||||
| Assessment; Educational program; Nurse Manager; Skills and Strategies; Ambiguity management | ||||
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