E-governance as a Mechanism for Improving Social Care Services for Homeless Older Persons | ||||
| Egyptian Journal of Social Work | ||||
| Article 6, Volume 12, Issue 1, June 2021, Page 127-148 PDF (148.7 K) | ||||
| Document Type: Empirical Articles | ||||
| DOI: 10.21608/ejsw.2021.66018.1130 | ||||
 View on SCiNiTO | ||||
| Authors | ||||
Mervat Gamal El Din Shamroukh; Heba Hosney 
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| Community organization | ||||
| Abstract | ||||
| This research describes e-governance as a mechanism to improve the services provided to homeless elderly. The dimensions of governance are human resource development, accountability, and transparency. Accordingly, this research aims to determine the level of application of e-governance in institutions for the homeless elderly and the level of services provided to them. One of the study hypotheses was that there is a positive correlation between the application of e-governance and the improvement of social care services provided to the homeless elderly. The study found this hypothesis to be true. The results of the study confirmed that transparency and accountability are basic indicators for implementing e-governance and thus they must be applied. The study also provided suggestions for activating e-governance including soliciting the support of information technology experts to develop an effective framework for applying e-governance in the organization and establishing the principle of transparency and in all the work that the organization does to improve the services provided to the homeless elderly. | ||||
| Keywords | ||||
| E-governance; homeless elderly | ||||
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