ONTOLOGY-BASED APPROACH FOR FEATURE LEVEL SENTIMENT ANALYSIS | ||||
International Journal of Intelligent Computing and Information Sciences | ||||
Article 10, Volume 21, Issue 3, November 2021, Page 1-12 PDF (1.05 MB) | ||||
Document Type: Original Article | ||||
DOI: 10.21608/ijicis.2021.77345.1094 | ||||
View on SCiNiTO | ||||
Authors | ||||
eman mahmoud aboelela 1; Walaa Gad 1; Rasha Ismail 2 | ||||
1Information Systems Department, Faculty of Computer and Information Sciences, Ain Shams University, Cairo, Egypt | ||||
2Vice Dean for Postgraduate Studies & Research, Faculty of Computer and Information Sciences, Ain Shams University | ||||
Abstract | ||||
Through state-of-the-art digitalization, we can see a massive growth in user generated content on the web that provides feedback from people on a variety of topics. However, manually managing large-scale user feedback would be a difficult task and a waste of time. Therefore, the concept of sentiment analysis is emerged. Sentiment analysis is a computerized study of individuals' feelings and opinions about an entity or product. It can be executed at three different levels: document level, sentence or phrase level, and feature level. This paper proposes a novel ontology-based approach for feature level sentiment analysis. The proposed approach extracts the product features using semantic similarity and Wordnet ontology and uses the SentiWordent dictionary to classify the users’ comments as positive and negative. Furthermore, it manages negative words to obtain more precise classification results. The proposed approach is assessed by using two benchmark amazon products’ datasets in terms of accuracy; recall, precision, and f-measure. The performance reaches to 92.4% accuracy, 97.2% precision, 92.8 % recall, and 94.4% f-measure. | ||||
Keywords | ||||
Sentiment Analysis; Wordnet Ontology; SentiWordnet; Semantic Similarity | ||||
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