The Extent Implementation of Total Quality Management Elements and its Impact on Competitive Advantage "Case Study on the Jordanian Cement Company (Lafarge)"
Abu-Qulah, M., Alharahsheh, F. (2014). The Extent Implementation of Total Quality Management Elements and its Impact on Competitive Advantage "Case Study on the Jordanian Cement Company (Lafarge)". EKB Journal Management System, 13(1), 61-77. doi: 10.21608/jesj.2014.195909
Mohammad A. Abu-Qulah; Faraj Alharahsheh. "The Extent Implementation of Total Quality Management Elements and its Impact on Competitive Advantage "Case Study on the Jordanian Cement Company (Lafarge)"". EKB Journal Management System, 13, 1, 2014, 61-77. doi: 10.21608/jesj.2014.195909
Abu-Qulah, M., Alharahsheh, F. (2014). 'The Extent Implementation of Total Quality Management Elements and its Impact on Competitive Advantage "Case Study on the Jordanian Cement Company (Lafarge)"', EKB Journal Management System, 13(1), pp. 61-77. doi: 10.21608/jesj.2014.195909
Abu-Qulah, M., Alharahsheh, F. The Extent Implementation of Total Quality Management Elements and its Impact on Competitive Advantage "Case Study on the Jordanian Cement Company (Lafarge)". EKB Journal Management System, 2014; 13(1): 61-77. doi: 10.21608/jesj.2014.195909

The Extent Implementation of Total Quality Management Elements and its Impact on Competitive Advantage "Case Study on the Jordanian Cement Company (Lafarge)"

Journal of Environmental Studies
Article 6, Volume 13, Issue 1, December 2014, Page 61-77  XML PDF (752.84 K)
Document Type: High quality original papers
DOI: 10.21608/jesj.2014.195909
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Authors
Mohammad A. Abu-Qulah email ; Faraj Alharahsheh
Business Administration Department, Faculty of Business, Isra University, Jordan.
Abstract
This study aimed at analyzing the actual application of the elements of total quality management as a competitive advantage, which necessarily require public awareness for the workers at the Jordan Cement (Lafarge) to the importance of applying these elements of the total quality management, the study also aimed at determining trends of the study sample to some elements of the total quality management and competitive advantage, and then to identify the most important elements affecting the competitive advantage in the cement Company of Jordan, besides determining the differences with implications of statistical trends in the study sample to some elements of the total quality management and the competitive advantage due to the demographic variables (gender, educational level, nationality, functional level, specialization) in testing the hypotheses of the study.
Keywords
Total quality management; Competitive advantage; Jordan Cement Company
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