Impact of Soft Skills Training Program on Head Nurses’ Performance
Hussein Yassein Hussein, N., Samir Abd El-Aziz Elsaiad, H. (2021). Impact of Soft Skills Training Program on Head Nurses’ Performance. EKB Journal Management System, 12(3), 1451-1461. doi: 10.21608/ejhc.2021.196858
Noha Hussein Yassein Hussein; Hanaa Samir Abd El-Aziz Elsaiad. "Impact of Soft Skills Training Program on Head Nurses’ Performance". EKB Journal Management System, 12, 3, 2021, 1451-1461. doi: 10.21608/ejhc.2021.196858
Hussein Yassein Hussein, N., Samir Abd El-Aziz Elsaiad, H. (2021). 'Impact of Soft Skills Training Program on Head Nurses’ Performance', EKB Journal Management System, 12(3), pp. 1451-1461. doi: 10.21608/ejhc.2021.196858
Hussein Yassein Hussein, N., Samir Abd El-Aziz Elsaiad, H. Impact of Soft Skills Training Program on Head Nurses’ Performance. EKB Journal Management System, 2021; 12(3): 1451-1461. doi: 10.21608/ejhc.2021.196858

Impact of Soft Skills Training Program on Head Nurses’ Performance

Egyptian Journal of Health Care
Article 90, Volume 12, Issue 3, September 2021, Page 1451-1461  XML PDF (459.88 K)
Document Type: Original Article
DOI: 10.21608/ejhc.2021.196858
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Authors
Noha Hussein Yassein Hussein1; Hanaa Samir Abd El-Aziz Elsaiad2
1Lecturer of Nursing Administration, Faculty of Nursing, Helwan University, Egypt
2Lecturer of Nursing Administration, Faculty of Nursing, Benha University, Egypt
Abstract
Background: Soft skills are equally important as hard skills. Technical hard skills are no longer
enough for head nurses to compete in this highly competitive work environment. Therefore, soft
skills are of paramount importance. Research Aim: This study aimed to evaluate the impact of soft
skills training programs on head nurses’ performance. Research design: a quasi-experimental (one-
group pretest/posttest) research design was utilized to accomplish the aim of this study. Setting:
The study was carried out in the Benha university hospitals in six General Medical Units, two
General Surgical Units (Male and Female). Subject: This study included a convenience sample of
n=50 head nurses. Tools: three tools used for data collection includes a structured questionnaire
sheet, job performance evaluation sheet, and
soft skill evaluation checklist. Results: There were
highly statistically significant differences for
head nurses’ knowledge, job performance, and soft
skills pre/post-intervention at p <0.01 for all.
Conclusion: Based on the study findings, a training
program about soft skills effectively improve head nurses’ knowledge, job performance, and soft
skills. Recommendation: Regular training programs about soft skills for nurses and nursing
administrators are essential for encouraging positive nurses’ skills and maintain effective health care.
Keywords
Soft skills; Training program, Head nurses, Performance
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