The Relationship between Emotional Intelligence and Workplace Stress among Maternity Nurses | ||||
Alexandria Scientific Nursing Journal | ||||
Volume 22, Issue 1, July 2020, Page 13-28 PDF (778.21 K) | ||||
Document Type: Research articles | ||||
DOI: 10.21608/asalexu.2020.206103 | ||||
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Authors | ||||
Heba Mohamed Abdelaal* ; Mayar Ezzeldeen Elnakeeb; Ola Ahmed Lachine | ||||
Psychiatric Nursing and Mental Health, Faculty of Nursing, Alexandria University | ||||
Abstract | ||||
Workplace stress is often reported by nurses working in many fields and particularly in maternity nurses. Nurses working in perinatal units usually faced continuous unpredicted work environment, many crisis and strong emotional tone due to attachment with their clients. Thus, emotional intelligence plays a great role in helping those nurses to regulate their emotions and deal with conflict. Objective: Identify emotional intelligence and workplace stress among nurses caring for maternity women. Setting: The study was conducted at El-Shatby Maternity University Hospital and four Family medicine centers. Subjects: A convenient sample of 120 nurses working for at least 2 years in the perinatal units of the previously mentioned settings. Tools: Emotional Intelligence Scale and the Workplace Stress Scale. Results: The results revealed that there is a statistically significant negative correlation between nurses' workplace stress and overall emotional intelligence, age, marital status, working hours per day and the number of cases assigned to each nurse. On further analysis using stepwise multiple regression, the study revealed that self-awareness emerged as the first predictor of workplace stress, and the number of cases assigned to each nurse emerged as the strongest predictor of workplace stress. Conclusion: Emotion intelligence, years of work experience and being married are related to and can predict less perceived workplace stress, while increased workload is related to and can predict more perceived workplace stress. Recommendations: Workplace should offer courses, seminars, conferences, workshops and panels about emotional skills and in-service programs about coping with workplace stress. | ||||
Keywords | ||||
Emotional intelligence; Workplace stress; Nurses; Self-awareness; Years of work experience | ||||
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