القيادة الخادمة وتاثيرها على سلوکيات المواطنة التنظيمية بالتطبيق على العاملين بديوان مديرية الصحة بالدقهلية

9. Alcala, M. (2009), Secondary school principals as servant leaders , USA , The University of Texas at San Antonio PH. D. Dissertation,. 10.AL-Sharafi, Hamed& Ismi Rajiani (2013), Promoting Organizational Citizenship Behavior Among Employees – The Role of Leadership Practices, International Journal of Business and Management, 8 (6), 47-54. 11.Bande, B., Fernández-Ferrín, P., Varela-Neira, C., & Otero-Neira, C. (2016). Exploring the relationship among servant leadership, intrinsic motivation and performance in an industrial sales setting. Journal of Business & Industrial Marketing, 31(2), 219-231. 12.Barbuto, J. E. & Wheeler, D.W. (2006), Scale Development and Construct Clarification of Servant Leadership , Group & Organization Management , 31 (3), 300 -326. 23 13.Barbuto, J. E., & Gottfredson, R. K. (2016). Human Capital, the Millennial's Reign, and the Need For Servant Leadership. Journal of Leadership Studies, 10(2), 59-63. 14.Cerit, Y. (2009), The Effects of Servant Leadership Behaviors of school Principals on Teachers' job Satisfaction , Educational Management Administration & leadership , 37 (5), 1-25. 15.Chiang, C. & Hsieh, T. (2012), The impact of perceived organizational support and psychological empowerment on job performance: The mediating effects of organizational Citizenship Behavior, International journal of Hospitality Management, 31 (1), 180 - 190. 16.Choudhary, Ali Iftikhar , Syed Azeem Akhtar & Arshad Zaheer (2013), Impact of Transformational and Servant Leadership on Organizational Performance: A Comparative Analysis, Journal of Business Ethics , 116 (2), 433-440. 17.Daubert, S. (2007), Exploring the relationship of Motivation and Environment Attitudes to servant leadership, PH. D. Dissertation USA , Lincoln , University of Nebraska. 18.Gao, Y., Gao, Y., He, W., & He, W. (2017). Corporate social responsibility and employee organizational citizenship behavior: the pivotal roles of ethical leadership and organizational justice. Management Decision, 55(2), 294-309. 24 19.Gotsis, G., Gotsis, G., Grimani, K., & Grimani, K. (2016). The role of servant leadership in fostering inclusive organizations. Journal of Management Development, 35(8), 985-1010. 20.Hanse, J. J., Harlin, U., Jarebrant, C., Ulin, K., & Winkel, J. (2016). The impact of servant leadership dimensions on leader–member exchange among health care professionals. Journal of nursing management, 24(2), 228-234. 21.Ishak, N. A. (2009), Leader–Member Exchange and Organizational Citizenship Behavior: the Mediating Impact of Self–Esteem, International journal of Business and Management , 4 (3), 52-60. 22.Jaiswal, N. K., Jaiswal, N. K., Dhar, R. L., & Dhar, R. L. (2017). The influence of servant leadership, trust in leader and thriving on employee creativity. Leadership & Organization Development Journal, 38(1), 2-21. 23.Khalili, A., & Khalili, A. (2017). Transformational leadership and organizational citizenship behavior: The moderating role of emotional intelligence. Leadership & Organization Development Journal, 38(7), 1004-1015.. 24.Konovsky, M. A. & Pugh, S. D. (1994), Citizenship Behavior and social Exchange, Academy of Management journal , 37(3), 656-669. 25.Liden, R. C. ,Wayne, S. J. ,Zhao, H. & Henderson, D. (2008), Servant Leadership: Development of a multidimensional measure and multi-Level assessment , The Leadership Quarterly , 19 (2), 161-177. 25 26.MacKenzie, S. B., Podsakoff, P. M., & Fetter, R. (1993), The impact of organizational citizenship behavior on evaluations of salesperson performance, The Journal of Marketing, 57 (1), 70-80. 27.Malingumu, W., Stouten, J., Euwema, M., & Babyegeya, E. (2016). Servant Leadership, Organisational Citizenship Behavior and Creativity: The Mediating Role of TeamMember Exchange. Psychologica Belgica, 56(4), 342– 356. 28.Marie, E. E. (2011), Principals' servant leadership and teachers' job satisfaction , PH. D. Dissertation , United States , California , University of la Verne. 29.Molines, M., Sanséau, P. Y., & Adamovic, M. (2017). How organizational stressors affect collective organizational citizenship behaviors in the French Police: The moderating role of trust climate?. International Journal of Public Sector Management, 30(1), 48-66. 30.Nadiri, H. & Tanova, C. (2010), An investigation of the role of justice in turnover intentions, job Satisfaction,and organizational citizenship behavior in hospitality , International journal of Hospitality Management , 29 (1), 33-41. 31.Ng, T. W., & Feldman, D. C. (2011), Affective organizational commitment and citizenship behavior: Linear and non Linear moderating effects of organizational tenure , journal of Vocational Behavior , 79 (2), 528-537. 26 32.Organ, D. W., & Konovsky, M. (1989), Cognitive versus affective determinants of organizational citizenship behavior, Journal of applied psychology, 74 (1), 157- 164. 33.Özduran, A., Özduran, A., Tanova, C., & Tanova, C. (2017). Manager mindsets and employee organizational citizenship behaviours. International Journal of Contemporary Hospitality Management, 29(1), 589- 606. 34.Polat, S. (2009), Organizational Citizenship Behavior (OCB) Display Levels of The Teachers at Secondary Schools According to The Perceptions of The School Administrators , Procedia social and Behavioral sciences , 1 (1) , 1591-1596. 35.Reed, L. L., Vidaver-Cohen, D., & Colwell, S. R. (2011). A new scale to measure executive servant leadership: Development, analysis, and implications for research. Journal of Business Ethics, 101(3), 415-434. 36.Sousa, M., & van Dierendonck, D. (2017). Servant leadership and the effect of the interaction between humility, action, and hierarchical power on follower engagement. Journal of Business Ethics, 141(1), 13-25. 37.Van Dierendonck, D., & Sousa, M. (2016). Finding meaning in highly uncertain situations: Servant leadership during change. In Leadership lessons from compelling contexts. Emerald Group Publishing Limited