The Impact of Electronic Communication on Job Satisfaction (An Empirical Study on Egyptian Employees) | ||||
| المجلة العلمية للدراسات والبحوث المالية والإدارية | ||||
| Article 10, Volume 11, Issue 2, December 2021, Page 1-17 PDF (880.33 K) | ||||
| Document Type: المقالة الأصلية | ||||
| DOI: 10.21608/masf.2021.223282 | ||||
 View on SCiNiTO | ||||
| Author | ||||
Amany I. Shahin 
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| Associate Professor Department of Management Helwan University | ||||
| Abstract | ||||
| This study investigates the correlation between electronic communication and job satisfaction. It aims to identify them in the Egyptian environment, and to focus on the main factors influencing the employees in Egypt. We study the impact of electronic communication (Internet, E-mails, Instant messages, and Computerized systems) on job satisfaction. The electronic communication represents the independent variables, while the Job Satisfaction represents the dependent variable. A questionnaire survey was used for data collection in which 210 Egyptian employees joined from different occupations and different age groups. The survey included employees from banks, petroleum sector, schools, textile industries and food industries We used a likert scale and ages between 25-56 were investigated. A likert scale was used for the first 5 items. (5) referred to strongly agree (4) agree (3) neutral (2) disagree and (1) strongly disagree. This indicated that (5) strongly agree referred to a very high degree of satisfaction while (1) strongly disagree referred to a very low degree of satisfaction. A descriptive analysis was used to categorize the respondents. Hypotheses were tested and analyzed by means of Pearson correlation analysis and regression analysis. This study extends current research by investing electronic communications among employees in the Egyptian environment. This clarifies how Egyptian employees have been influenced by electronic communications to what extent it affected their job satisfaction. The findings of this study proved that electronic communication and Job Satisfaction are positively correlated and to a great extent electronic communication has an impact on job satisfaction. The results were beneficial and give a guide to managerial policy makers. | ||||
| Keywords | ||||
| Electronic Communication; Internet; E-mails; Instant messages; Computerized systems; Job Satisfaction; Egyptian Environment | ||||
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