Job Abuse as Perceived by Nurses and its relation to Quality of Nursing Care | ||||
Journal of Nursing Science Benha University | ||||
Article 5, Volume 3, Issue 2, July 2022, Page 55-74 PDF (1.26 MB) | ||||
Document Type: Scientific peer reviewed journal | ||||
DOI: 10.21608/jnsbu.2022.244321 | ||||
View on SCiNiTO | ||||
Authors | ||||
Mona Magdy El-sayed* 1; Howida Hassan El-Sayed Mahfouz2; Aya Ghoneimy Hasanin2 | ||||
1Clinical Instructor of El-Hussien Technical Institute of Nursing | ||||
2Nursing Administration, Faculty of Nursing- Benha University, Egypt | ||||
Abstract | ||||
Background: Incidence of job abuse from all over the world continues to grow in number, especially among nurses because of daily exposure to challenging situations as a result of dealing with different types of patients, and families. Aim of study: Was to assess the relation between job abuse and quality of nursing care among nurses. Design: A descriptive correlational design was utilized to conduct this study. Setting: The current study was conducted at Emergency department in Benha University Hospital. Sample: Included all nurses working in Emergency Department 235 who were available at the time of data collection. Tools of data collection: Two tools were utilized; Ι) Nurses' job abuse perception questionnaire. Π) Quality of nursing are observational checklist. Results: Less than half (41.3%) of studied nurses had moderate perception level of job abuse followed by more than one third (35.7%) of studied nurses had low perception level and more than three fifth (64.3%) of them had moderate level of quality of nursing care. Conclusion: There was statistically significant positive correlation between total perception level of job abuse and total quality level, while there was statistically significant negative correlation between total exposure rate to job abuse and quality of nursing care. Recommendations: Hospital administration should provide support, psychological counseling and comprehensive care for nurses who exposed to abuse and inform nurses about their rights to create a positive atmosphere for nurses; nurses should report and document any type of abuse and violence and provide educational program for nurses about caring behavior and patient's right. | ||||
Keywords | ||||
Keywords: Job abuse; Nurses' perception; Quality of nursing care | ||||
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