Assessing the Nursing Performance to Meet Client Satisfaction regarding Antenatal Care | ||||
| Egyptian Journal of Health Care | ||||
| Article 52, Volume 10, Issue 1, March 2019, Page 708-720 PDF (262.17 K) | ||||
| Document Type: Original Article | ||||
| DOI: 10.21608/ejhc.2022.245397 | ||||
 View on SCiNiTO | ||||
| Authors | ||||
| Nawal Mahmoud Soliman; Shimaa Fathy Miky; Fatma Mohamed Mohamed | ||||
| Community Health Nursing-Faculty of nursing -ain shams university-Cairo-Egypt | ||||
| Abstract | ||||
| Aim: This study aim was to assess nursing performance to meet clients' satisfaction regarding antenatal care. Design: descriptive research was utilized in this study. Setting: The study was conducted at three MCH centers at Shoubra ELKhima district. Sample all nurses in the previous MCH centers are 35 nurses and 150 pregnant women attending for maternal health care. Tool: two tools were used for data collection the first one was a structured interviewing questionnaire sheet included socio demographic data about nurses, nurses’ knowledge regarding antenatal care, socio demographic data about pregnant women, obstetric history, antenatal follow up and likert scale which monitor women satisfaction. The second tool was an observational checklist to observe actual nursing performance in ante- natal care clinic. Results: the majority of the nurses had poor knowledge regarding antenatal care in MCH centers and had poor performance of antenatal care. The majority of the study subjects were unsatisfied with the performance of the nurses in MCH centers. Conclusion: quality of antenatal care provided at studied MCH centers was poor, due to shortage of staff, lack of necessary equipment and supplies. Pregnant women were unsatisfied with antenatal care provided in these centers. Recommendation: Continuous training Programs for health care providers at MCH centers to improve their performance and consequently raise the quality level. | ||||
| Keywords | ||||
| Ante-natal care; Nursing performance; Client satisfaction | ||||
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