Impact of implementing a nurse caring behavior protocol on postoperative cardiac patient satisfaction | ||||
| Egyptian Journal of Health Care | ||||
| Article 74, Volume 13, Issue 3, September 2022, Page 982-995 PDF (455.36 K) | ||||
| Document Type: Original Article | ||||
| DOI: 10.21608/ejhc.2022.256108 | ||||
 View on SCiNiTO | ||||
| Authors | ||||
| Suad Elsayed Abdelmotalb Elsaman* 1; Nadia Taha Ahmed1; Mohamed Adel Ghoneam2 | ||||
| 1Critical Care and Emergency Nursing Department, Faculty of Nursing, Alexandria University, Egypt. | ||||
| 2Medical Surgical Nursing Department, Faculty of Nursing, Beni-Suef University, Egypt. | ||||
| Abstract | ||||
| Background: Critical care nurses (CCNs) need to comply with caring behaviors when caring for postoperative cardiac patients. Furthermore, patient satisfaction is a key indicator of nursing care quality. As such, this study focused on these critical issues considering the limited research available on the impact of caring behaviors on postoperative cardiac patient satisfaction. Aim: To evaluate the impact of implementing a nurse caring behavior (NCB) protocol on postoperative cardiac patient satisfaction. Design: A randomized controlled trial with two parallel groups design was followed. Setting: The study was conducted at a cardiac surgery intensive care unit in the Teaching Main University Hospital, Alexandria, Egypt. Subjects: A total of 60 patients were included in this study during the first 2 days following surgery. Patients were randomly assigned to either a control group, which received routine nursing care, or a protocol group, which received NCBs protocol through simple randomization method. Tool of data collection One tool was used “Postoperative Cardiac Patient Satisfaction with NCBs Evaluation”. Results: The protocol group was significantly satisfied with the NCB protocol that was applied during admission and orientation process, physical and psychological care, social interaction between patients and nurses, health teaching competencies, and maintenance of a healing environment (p = 0.00). Conclusion: Incorporating NCBs into nursing practice improved postoperative cardiac patient satisfaction. Recommendation: This study raises awareness among CCNs regarding the necessity of applying NCBs in the postoperative care of cardiac patients to get their satisfaction. | ||||
| Keywords | ||||
| Cardiac patient; Nurse caring behaviors; Postoperative; Satisfaction | ||||
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