The Application Of The Herzberg's Motivation Theory On Employees' Performance In The Five Stars Hotels In Cairo and Giza (Hygiene Factors) | ||||
Egyptian Journal of Tourism and Hospitality | ||||
Article 1, Volume 24, Issue 2, December 2017, Page 1-24 PDF (933.23 K) | ||||
Document Type: Original Article | ||||
DOI: 10.21608/ejth.2017.274274 | ||||
View on SCiNiTO | ||||
Authors | ||||
Magda Soliman Abd El-Hamid1; Hatem Radwan Ibrahim2; Hanady Mohamed Abu El-Maaty1; Abd El-Rahman Abd El-Fatah Mohamed1 | ||||
1Hotel Studies Department, Faculty of Tourism and Hotels, Suez Canal University | ||||
2Hotel Studies Department, Faculty of Tourism and Hotels, Suez Canal University College of Business Administration, Umm Al-Qura University, Makkah Al-Mukarramah, Saudi Arabia | ||||
Abstract | ||||
The present study was designed to apply the Herzberg's hygiene factors on employees' performance in the five stars’ hotels in Cairo and Giza. Hence, this study aims to determine the hygiene (or basic) factors that eliminate hotel employees' job dissatisfaction, and to enable hotel operators to better understand their employees' basic needs. Data was collected by using employee’s questionnaire. A sum of 816 forms was distributed to five stars’ hotels (21 hotels). The results showed that the Egyptian employee's choices for hygiene factors are very different from Herzberg's theory. | ||||
Keywords | ||||
Motivation Theory; Herzberg's Hygiene Factors; Hotels; Employees' Performance | ||||
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