The Application Of The Herzberg's Motivation Theory On Employees' Performance In The Five Stars Hotels In Cairo and Giza (Motivator Factors) | ||||
Egyptian Journal of Tourism and Hospitality | ||||
Article 2, Volume 24, Issue 2, December 2017, Page 25-49 PDF (793.62 K) | ||||
Document Type: Original Article | ||||
DOI: 10.21608/ejth.2017.274281 | ||||
View on SCiNiTO | ||||
Authors | ||||
Magda Soliman Abd El-Hamid1; Hatem Radwan Ibrahim2; Hanady Mohamed Abu El-Maaty1; Abd El-Rahman Abd El-Fatah Mohamed1 | ||||
1Hotel Studies Department, Faculty of Tourism and Hotels, Suez Canal University | ||||
2Hotel Studies Department, Faculty of Tourism and Hotels, Suez Canal University College of Business Administration, Umm Al-Qura University, Makkah Al-Mukarramah, Saudi Arabia | ||||
Abstract | ||||
The present study was designed to determine the factors that affect employee motivation by applying Herzberg's motivation theory, show differences in evaluating factors that affect motivation, offering recommendations that aims to better understand of employees needs and for enhancing employees' motivation in five-star hotels, and to suggest a model of motivation for hotels staff. Data was collected by using employees questionnaire. A sum of 816 forms was distributed to five stars hotels (21 hotels). The results showed that the Egyptian employee's choices for motivator factors are different from Herzberg's work. | ||||
Keywords | ||||
Motivation; Herzberg's Theory; Hotel Staff; Employee Performance; Motivator Factors | ||||
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