Effect of Therapeutic Communication Educational Program for Nurses on Their Nursing Care Quality | ||||
| Journal of Nursing Science Benha University | ||||
| Volume 4, Issue 1, January 2023, Page 270-287 PDF (646.51 K) | ||||
| Document Type: Scientific peer reviewed journal | ||||
| DOI: 10.21608/jnsbu.2023.274780 | ||||
 View on SCiNiTO | ||||
| Authors | ||||
| Ahmed Abdellah Othman* 1; Magda Abd El-Hamid Abd El Fattah2; Howida Hassan ELSayed Mahfouz3 | ||||
| 1assistant lecturer at Nursing Administration, Sohag University, Egypt | ||||
| 2Nursing Administration, Faculty of Nursing, Cairo University, Egypt | ||||
| 3Nursing Administration, Faculty of Nursing, Benha University, Egypt. | ||||
| Abstract | ||||
| Background: When providing high-quality care to patients in a health-care context, therapeutic communication is the most important factor to consider. Therapeutic communication based on information exchange will make patients feel more at ease and secure in their therapy. Aim: to Assess the effect of therapeutic communication educational program for nurses on their nursing care quality. Design: This study was conducted using a quasi-experimental methodology, including pre-, post-, and follow-up program evaluations. Setting: The current study was carried out at Benha University Hospital's General Medical Units. Subjects: The study included a convenient sample of 50 nurses who worked in the previously specified settings. Tools of data collection: Four tools were be used to collect data as follows, (I) personal data form, (II) therapeutic Communication Knowledge test, (III) therapeutic Communication and (IV) quality of nursing care observational checklists. Results: A highly statistically significant positive correlation was discovered among nurses' therapeutic communication knowledge, skills, and quality of nursing care skills score. Conclusion: Implementing a therapeutic communication educational program enhanced nurses' therapeutic communication knowledge, skills and boosting the quality of nursing care. Recommendations: Establish an educational program about documentation, infection control, and patient rights. In addition, the patient's satisfaction with the nursing care process should be assessed on a regular basis. | ||||
| Keywords | ||||
| Educational Program; Therapeutic Communication; Quality of nursing care& Nurses | ||||
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