Work Engagement and Knowledge Sharing among Nurses in Healthcare Organizations | ||||
Port Said Scientific Journal of Nursing | ||||
Volume 11, Issue 2, June 2024, Page 291-317 | ||||
Document Type: Original Article | ||||
DOI: 10.21608/pssjn.2024.284927.1301 | ||||
![]() | ||||
Authors | ||||
Takwa Rashwan Mohamed ![]() | ||||
1nursing administration .faculty of nursing ,port said university | ||||
2PHD nursing administration Banha University | ||||
3Assistant professor of nursing administration, faculty of nursing, Port Said, University. | ||||
42B.S.c Nursing, Faculty of nursing, Alzagazeg University | ||||
Abstract | ||||
Background:Nurses' work engagement and knowledge sharing reduce negative outcomes for healthcare organizations as well as the quality of their performance outcomes.The aim: to examine the relationship between work engagement and knowledge sharing among nurses at healthcare organizations. Design: A descriptive correlational research design .Setting: at As Salam Hospital that affiliated to the Health Insurance System of the Ministry of Health in Port Said Governorate. Subjects 294 nurses: Tools. Work Engagement Scale and Knowledge Sharing Scale. Results: The study revealed nearly two thirds (63.1%) of nurses who were studied had a moderate level of work engagement. Also, 3.4% of them had a high level of work engagement. While, more than half (54.6%) of nurses had a fair level of knowledge sharing, Also, (8.2%) of them had high level of knowledge sharing. Conclusion: the highest mean score among studied nurses’ responses regarding emotional engagement domain, while lowest mean score was among studied nurses' responses regarding behavioral engagement. Regarding studied nurses 'responses related to knowledge sharing domains highest mean scores were related to organizational climate, behavioral control, and reputation enhancement. While the lowest mean score related to organizational climate (Innovation).In addition, knowledge sharing positively and significantly influence work engagement Recommendation: Educational program about knowledge sharing and its impact on work engagement. | ||||
Keywords | ||||
Work Engagement; Knowledge Sharing; Nurses; Healthcare Organizations | ||||
References | ||||
Abd El-Fattah, M.A. (2017). Innovation behavior levels and its relation with TIGER-based nursing informatics competencies among critical care nurses. Egyptian Nursing Journal, 14(2), 59-69.
Aboshaiqah, A. E., Hamadi, H. Y., Salem, O. A., & Zakari, N. M. (2016). The work engagement of nurses in multiple hospital sectors in Saudi Arabia: a comparative study. Journal of nursing management, 24(4), 540-548.
Abu Bakar, H., & McCann, R. M. (2016). The mediating effect of leader–member dyadic communication style agreement on the relationship between servant leadership and group-level organizational citizenship behavior. Management Communication Quarterly, 30(1), 32-58.
Al‐Hamdan, Z., & Bani Issa, H. (2022). The role of organizational support and self‐efficacy on work engagement among registered nurses in Jordan: A descriptive study. Journal of Nursing Management, 30(7), 2154-2164.
Andrew, O. C., & Sofian, S. (2012). Individual factors and work outcomes of employee engagement. Procedia-Social and behavioral sciences, 40, 498-508.
Asurakkody, T. A., & Kim, S. H. (2020). Effects of knowledge sharing behavior on innovative work behavior among nursing Students: Mediating role of Self-leadership. International Journal of Africa Nursing Sciences, 12, 100190.
Basiony, B. M., & Ghonem, N. E. S. (2023). Job crafting, knowledge sharing, and career resilience among nurses at Suez canal university hospital. Assiut Scientific Nursing Journal, 11(36), 287-298.
Bayona, J. A., Caballer, A., & Peiró, J. M. (2020). The relationship between knowledge characteristics’ fit and job satisfaction and job performance: The mediating role of work engagement. Sustainability, 12(6), 2336.
Bhatti, M. A., Hussain, M. S., & Al Doghan, M. A. (2018). The role of personal and job resources in boosting nurses’ work engagement and performance. Global Business and Organizational Excellence, 37(2), 32-40.
Bock, G. W., Zmud, R. W., Kim, Y. G., & Lee, J. N. (2005). Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological forces, and organizational climate. MIS quarterly, 87-111.
Castaneda, D. I., & Durán, W. F. (2018). Knowledge sharing in organizations: Roles of beliefs, training, and perceived organizational support. Knowledge Management & E-Learning, 10(2), 148-162.
De Simone, S., Planta, A., & Cicotto, G. (2018). The role of job satisfaction, work engagement, self-efficacy and agentic capacities on nurses' turnover intention and patient satisfaction. Applied Nursing Research, 39, 130-140.
Deheshti, M., Azimzadeh, S. M., Mirzazadeh, Z., & Alimohammadi, H. (2019). Modeling the competitive advantage of Iranian soccer clubs based on the team reputation considering the satisfaction level of fans of the selected teams. Annals of Applied Sport Science, 7(2), 63-71.
Delgado, C., Upton, D., Ranse, K., Furness, T., & Foster, K. (2017). Nurses’ resilience and the emotional labour of nursing work: An integrative review of empirical literature. International journal of nursing studies, 70, 71-88.
Diab, G. M. A. E., & Eldeeb, G. A. E. A. (2020). Effect of organizational support and knowledge sharing on nurses’ innovative behavior. Int J Nurs Sci, 10, 51-61.
Edmondson, A. C., & Lei, Z. (2014). Psychological safety: The history, renaissance, and future of an interpersonal construct. Annu. Rev. Organ. Psychol. Organ. Behav., 1(1), 23-43.
Engelbrecht, M., Rau, A., Nel, P., & Wilke, M. (2020). Emotional well‐being and work engagement of nurses who moonlight (dual employment) in private hospitals. International Journal of Nursing Practice, 26(1), e12783.
Erum, H., Abid, G., & Contreras, F. (2020). The calling of employees and work engagement: The role of flourishing at work. Business, Management and Economics Engineering, 18(1), 14-32.
Ghazawy, E. R., Mahfouz, E. M., Mohammed, E. S., & Refaei, S. A. (2021). Nurses’ work engagement and its impact on the job outcomes. International Journal of Healthcare Management, 14(2), 320-327.
González‐Gancedo, J., Fernández‐Martínez, E., & Rodríguez‐Borrego, M. A. (2019). Relationships among general health, job satisfaction, work engagement and job features in nurses working in a public hospital: A cross‐sectional study. Journal of clinical nursing, 28(7-8), 1273-1288.
Ibrahim, S. A. M., Ebraheem, S. M. A., & Mahfouz, H. H. E. S. (2022). Effect of Educational Program about Head Nurses' Agile Leadership on Staff Nurses' Workplace Spirituality and Job Reputation. Egyptian Journal of Health Care, 13(1), 1661-1680
Ipe, M. (2003). Knowledge sharing in organizations: A conceptual framework. Human resource development review, 2(4), 337-359.
Juan, S. H., Ting, I. W. K., Kweh, Q. L., & Yao, L. (2018). How does knowledge sharing affect employee engagement?. Institutions and Economies, 10(4).
Jung, H. S., & Yoon, H. H. (2018). Improving frontline service employees' innovative behavior using conflict management in the hospitality industry: The mediating role of engagement. Tourism Management, 69, 498-507.
Keyko, K., Cummings, G. G., Yonge, O., & Wong, C. A. (2016). Work engagement in professional nursing practice: A systematic review. International journal of nursing studies, 61, 142-164.
Li, S., Martins, J. T., Vasconcelos, A. C., & Peng, G. (2023). Knowledge sharing in project work: the dynamic interplay of knowledge domains and skills. Journal of Knowledge Management, 27(2), 328-355.
Liao, S. H., & Wu, C. C. (2010). System perspective of knowledge management, organizational learning, and organizational innovation. Expert systems with Applications, 37(2), 1096-1103.
Mahgoub, A. E. F., Mostafa Shazly, M., & Mohammed El-sayed, S. (2019). Relationship between work environment and innovative behavior among staff nurses. Egyptian Journal of Health Care, 10(3), 64-76.
Manesh, M. F., Pellegrini, M. M., Marzi, G., & Dabic, M. (2020). Knowledge management in the fourth industrial revolution: Mapping the literature and scoping future avenues. IEEE Transactions on Engineering Management, 68(1), 289-300.
Mesfin, D., Woldie, M., Adamu, A., & Bekele, F. (2020). Perceived organizational culture and its relationship with job satisfaction in primary hospitals of Jimma zone and Jimma town administration, correlational study. BMC Health Services Research, 20, 1-9.
Orgambídez-Ramos, A., & de Almeida, H. (2017). Work engagement, social support, and job satisfaction in Portuguese nursing staff: A winning combination. Applied Nursing Research, 36, 37-41.
Othman, N., & Nasurdin, A. M. (2019). Job characteristics and staying engaged in work of nurses: Empirical evidence from Malaysia. International journal of nursing sciences, 6(4), 432-438.
Riono, S. B., Syaifulloh, M., & Utami, S. N. (2022). Analysis of Employee Empowerment, Organizational Commitment and Organizational Justice to Employee Job Satisfaction at Kardinah General Hospital of Tegal City. In Tegal International Conference on Applied Social Science & Humanities (TICASSH 2022) (pp. 482-491). Atlantis Press.
Roach, J. G. (2017). A Comparison of Thriving and Engagement Among Attorneys: Two Sides of the Same Coin (Doctoral dissertation, University of South Alabama).
Schaufeli, W. B. (2007). Literature list engagement. Retrieved February 28, 2008.
Sharaf, S. E. S., & Sleem, W. F. , Abd-El Hady, T. R. (2021). Engagement, spirituality, and thriving at work among nurses. Port Said Scientific Journal of Nursing, 8(3), 195-218.
Sheng, M. L., Hartmann, N. N., Chen, Q., & Chen, I. (2015). The synergetic effect of multinational corporation management's social cognitive capability on tacit-knowledge management: Product innovation ability insights from Asia. Journal of International Marketing, 23(2), 94-110.
Tabrizi, N. M., & Morgan, S. (2014). Models for describing knowledge sharing practices in the healthcare industry: Example of experience knowledge sharing. International journal of management and applied research, 1(2), 48-67.
Topchyan, R., & Woehler, C. (2021). Do teacher status, gender, and years of teaching experience impact job satisfaction and work engagement?. Education and Urban Society, 53(2), 119-145.
Wu, X., Li, J., Liu, G., Liu, Y., Cao, J., & Jia, Z. (2018). The effects of emotional labor and competency on job satisfaction in nurses of China: A nationwide cross-sectional survey. International journal of nursing sciences, 5(4), 383-389.
Xu, Z., & Suntrayuth, S. (2022). Innovative work behavior in high-tech enterprises: Chain intermediary effect of psychological safety and knowledge sharing. Frontiers in psychology, 13, 1017121.
Yoo, K. H., Zhang, Y. A., & Yun, E. K. (2019). Registered Nurses (RNs)’knowledge sharing and decision‐making: the mediating role of organizational trust. International nursing review, 66(2), 234-241.
Zhang, J. (2017). Benefit model of knowledge sharing behavior. Open Journal of Social Sciences, 5(8), 161-169.
Zheng, T. (2017). A literature review on knowledge sharing. Open Journal of Social Sciences, 5(3), 51-58. | ||||
Statistics Article View: 175 PDF Download: 5 |
||||