Relation between Organizational Compassion and Work Engagement among Nurses at Health Care Organizations | ||||
Port Said Scientific Journal of Nursing | ||||
Volume 11, Issue 2, June 2024, Page 341-362 PDF (546.66 K) | ||||
Document Type: Original Article | ||||
DOI: 10.21608/pssjn.2024.290256.1302 | ||||
View on SCiNiTO | ||||
Authors | ||||
amal sobhy mahmoud 1; Sanaa Abdel-Azeem Ibrahim2; Nora Taha3 | ||||
1Prof. of Psychiatric and Mental Health Nursing, faculty of nursing,port-said university | ||||
2Nursing administration- Faculty of Nursing- Port Said University | ||||
3Nursing administration, faculty of Nursing, Port Said University | ||||
Abstract | ||||
Background: Compassion and work engagement are essential to healthcare organizations and have a good effect on medical facilities, patients, and healthcare practitioners. To ascertain whether a relationship exists that could be advantageous to the healthcare organization, the possible relationship between work engagement and compassion should be investigated. Aim: To explore the relation between organizational compassion and work engagement among nurses in healthcare organizations. Subjects and Method: The current study used a descriptive correlational research design. 265 out of the 413 nurses employed on Damietta General Hospital and Heartand Digestive System Institute at all units of the hospitals' during the study's duration.. Along with a questionnaire on personal and clinical factors, two measures were used to gather data: the job engagement scale and the organizational compassion scale, in addition to personal and job characteristics questionnaire. Results:The study showed that whereas 1.1% of the nurses tested reported having a low opinion of organizational compassion, more than half (53.6%) of the the studied nurses had a moderate perspective. 60.8% of respondents reported being highly engaged at work, compared to 0.4% who reported being lowly engaged. Additionally, a positive statistically significant difference was discovered between the overall ratings of work engagement and organizational compassion perception. Conclusion: Work engagement and overall organizational compassion perception scores exhibited a statistically significant positive correlation. Recommendations: It is advised that nurses' compassion and level of work involvement be routinely assessed and monitored. Creating a motivating work environment and strengthening the nurses' perception of organizational compassion. | ||||
Keywords | ||||
Nurses; Organizational Compassion; Work Engagement | ||||
References | ||||
Allande-Cussó, R., García-Iglesias, J.J., Ruiz-Frutos, C., Domínguez Salas, S., Rodríguez-Domínguez, C. & Gómez-Salgado, J. (2021). Work engagement in nurses during the Covid-19 Pandemic: A Cross-Sectional Study. Healthcare (Basel, Switzerland), 9(3), 253.
Andersen, J. P., Papazoglou, K., & Collins, P. (2019). Association of authoritarianism, compassion fatigue, and compassion satisfaction among police officers in North America: an exploration. International journal of criminal justice sciences, 13(2), 405-419.
Badawy, A. A. M., Shazly, M. M. & Elsayed, M.S.(2022). Relationship between organizational justice and work engagement among staff nurses. Egyptian journal of health care, 13 (1),914-926.
Cao, X. & Chen, L. (2020). The impact of empathy on work engagement in hemodialysis nurses: The mediating role of resilience. Japan Journal of Nursing Science, 17(1), e12284.
Daniel, W. (1999). Biostatistics: A Foundation for analysis in the health sciences, (7th ed.). Wiley. New York. Davis, A. S., & Van der Heijden, B. I. (2018). Reciprocity matters: Idiosyncratic deals to shape the psychological contract and foster employee engagement in times of austerity. Human Resource Development Quarterly, 29(4), 329-355.
Erbil, N. & Pamuk, T. (2023). Relationship between professional attitude and compassion among nurses. Journal of clinical nursing, 32(15-16), 4795-4805.
Ghazawy, E.R., Mahfouz, E.M., Mohammed, E.S. & Refaei, S.A. (2021). Nurses' work engagement and its impact on the job outcomes. International journal of healthcare management, 14(2), 320-327.
Graban, M., & Swartz, J. E. (2018). Health care kaizen: Engaging front-line staff in sustainable continuous improvements. CRC Press (1), 1-408. Gurney, D., Gillespie, G. L., McMahon, M. P., & Kolbuk, M. E. (2017). Nursing code of ethics: provisions and interpretative statements for emergency nurses. Journal of Emergency Nursing, 43(6), 497-503.
Heidari, S., Parizad, N., Goli, R., Mam-Qaderi, M. & Hassanpour, A. (2022). Job satisfaction and its relationship with burnout among nurses working in COVID-19 wards: A descriptive correlational study. Annals of medicine and surgery, 82, 104591.
Henson, J. S. (2017). When compassion is lost. Med-Surg Nursing. 26(2), 139-142.
Hur, W. M., Moon, T., & Rhee, S. Y. (2016). Exploring the relationships between compassion at work, the evaluative perspective of positive work-related identity, service employee creativity, and job performance. Journal of services marketing, 30(1), 103-114.
Imani, B., Zandi, S., Mostafayi, M., & Zandi, F. (2022). Presentation of a model of the work engagement in surgical technologists: A qualitative study. Perioperative care and operating room management, 26, 100235.
Iqbal, M., Adawiyah, W. R., Suroso, A., & Wihuda, F. (2020). Exploring the impact of workplace spirituality on nurse work engagement: An empirical study on Indonesian government hospitals. International Journal of Ethics and Systems, 36(3), 351-369. Kelly, C., Barattucci, M. & Ahmad, M.S. (2022). Job satisfaction as a mediator between structural empowerment and intent-to-leave: A study of critical care nurses. Intensive and critical care nursing, 70, 103194.
Ko, S. H., & Choi, Y. (2019). Compassion and job performance: Dual paths through positive work-related identity, collective self-esteem, and positive psychological capital. Sustainability, 11(23), 6766.
Lenz, D. S. (2017). Understanding the relationship between compassion and employee engagement, unpublished Master thesis, Faculty of The George L. Graziadio School of Business and Management, Pepperdine University Lown, B.A., Manning, C.F. & Hassmiller, S.B. (2020). Does organizational compassion matter? A cross-sectional survey of nurses. The Journal of Nursing Administration, 50(2), 78-84.
Moon, T. W., Hur, W. M., Ko, S. H., Kim, J. W., & Yoo, D. K. (2016). Positive work‐related identity as a mediator of the relationship between compassion at work and employee outcomes. Human factors and ergonomics in manufacturing & service industries, 26(1), 84-94.
Pérez-Fuentes, M.D.C., Gázquez Linares, J.J., Molero Jurado, M.D.M., Simón Márquez, M.D.M. & Martos Martínez, Á. (2020). The mediating role of cognitive and affective empathy in the relationship of mindfulness with engagement in nursing. BMC public health, 20(1), 1-10.
Ryu, S., & Shim, L., J. (2022). The relationship between compassion satisfaction and fatigue with shift nurses' patient safety-related activities. Iran J public health, 51, (12) 2724-2732.
Rich, B. L., LePine, J. A., & Crawford, E. R. (2010). Job engagement: Antecedents and effects on job performance. Academy of Management Journal, 53(3), 617-635 Sabanciogullari, S., Yilmaz, F.T. & Karabey, G. (2021). The effect of the clinical nurses' compassion levels on tendency to make medical error: A cross-sectional study. Contemporary nurse, 57(1-2), 65-79.
Şanliöz, E., Sağbaş, M., & Sürücü, L. (2022). The mediating role of perceived organizational support in the impact of work engagement on job performance. Hospital topics, 1-14.
Shang, S., Wan, Q., Zhou, W., Li, Z., Yu, F. (2018). Work engagement and its predictors in registered nurses: A cross-sectional design. Nursing healthSci., 20(4),415-421.
Simpson, A. V., Farr-Wharton, B. S. R., & Reddy, P. (2019). Correlating workplace compassion, psychological safety and bullying in the healthcare context. In Academy of Management Proceedings, 1 (7), 16632 Sinclair, S., Hack, T. F., Raffin-Bouchal, S., McClement, S., Stajduhar, K., Singh, P., ... & Chochinov, H. M. (2018). What are healthcare providers' understandings and experiences of compassion? The healthcare compassion model: a grounded theory study of healthcare providers in Canada. BMJ open, 8(3), e019701.
Subih, M., Salem, H. & Al Omari, D. (2023). Evaluation of compassion fatigue and compassion satisfaction among emergency nurses in Jordan: A cross-sectional study. International emergency nursing, 66, 101232.
Tang, P., Zhang, X., Feng, F., Li, J., Zeng, L., Xie, W., Jin, M. & Wang, J. (2022). The relationship between organizational commitment and work engagement among clinical nurses in China: A cross‐sectional study. Journal of nursing management, 30(8), 4354-4363. | ||||
Statistics Article View: 101 PDF Download: 176 |
||||