The effect of workplace violence on nurses' job satisfaction | ||||
| Zagazig Nursing Journal | ||||
| Article 11, Volume 9, Issue 2 - Serial Number 2013, 2013, Page 162-178 PDF (262.32 K) | ||||
| Document Type: Original Article | ||||
| DOI: 10.21608/znj.2013.38856 | ||||
 View on SCiNiTO | ||||
| Authors | ||||
| Reda Abd El-Fatah Abo Gad1; Entisar Abo Elghite Elhossiny2 | ||||
| 1Lecturer of nursing service administration- Faculty of Nursing-Tanta University | ||||
| 2Lecturer of community health nursing- Faculty of Nursing- Tanta University | ||||
| Abstract | ||||
| Workplace violence in the health sector is a worldwide concern with healthcare workers being at high risk of being victims. The aim of this study was to examine the effect of workplace violence on nurses' job satisfaction at Maternal and Child Health centers and Tanta University Emergency Hospital. Methods; the study was a descriptive correlational design. The study sample included all available staff nurses worked in MCH centers (N = 110) and Tanta University Emergency Hospital (N = 327), the total number of the sample was 437 nurses. Two tools of the study were used; the first tool included two parts, sample characteristics data and job satisfaction survey. The second tool included nurses' perception of workplace violence. Results, most of emergency hospital nurses experienced more violence as compared with nearly one third of community health nurses. Psychological and verbal violence, followed by physical violence were the most common types of abuse experienced by more than two third and more than half of emergency hospital nurses, and about one quarter and minor percent of community nurses, respectively. More than two thirds and more than half of emergency hospital nurses and community health nurses were dissatisfied with their work. Conclusion; there is a high rate of violence against nurses in emergency hospital rather than community health settings. The majority of nurses who experienced workplace violence not reported the incidence of violence. Psychological and verbal violence followed by physical violence were the most common types of abuse experienced by the studied subjects. There is a need for workplace policies and procedures that focus on the security of the environment, reporting and surveillance, and educational seminars for nurses are recommended that focus on communication techniques and stress or conflict resolution to effectively manage violence in the workplace. | ||||
| Keywords | ||||
| Workplace violence; Nurses; Job Satisfaction | ||||
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