Evaluating the Students Satisfaction about Traditional Courses and the University Services: As an Approach to Improve Quality in Higher Education.
El-saidy, T., Mohamed, A., Amr, T. (2016). Evaluating the Students Satisfaction about Traditional Courses and the University Services: As an Approach to Improve Quality in Higher Education.. EKB Journal Management System, 12(1), 159-176. doi: 10.12816/0029292
Tawheda Mohamed El-saidy; Awatef Abd el-Razek Mohamed; Tahany Elsayed Amr. "Evaluating the Students Satisfaction about Traditional Courses and the University Services: As an Approach to Improve Quality in Higher Education.". EKB Journal Management System, 12, 1, 2016, 159-176. doi: 10.12816/0029292
El-saidy, T., Mohamed, A., Amr, T. (2016). 'Evaluating the Students Satisfaction about Traditional Courses and the University Services: As an Approach to Improve Quality in Higher Education.', EKB Journal Management System, 12(1), pp. 159-176. doi: 10.12816/0029292
El-saidy, T., Mohamed, A., Amr, T. Evaluating the Students Satisfaction about Traditional Courses and the University Services: As an Approach to Improve Quality in Higher Education.. EKB Journal Management System, 2016; 12(1): 159-176. doi: 10.12816/0029292

Evaluating the Students Satisfaction about Traditional Courses and the University Services: As an Approach to Improve Quality in Higher Education.

Zagazig Nursing Journal
Article 11, Volume 12, Issue 1 - Serial Number 2016, 2016, Page 159-176  XML PDF (524.67 K)
Document Type: Original Article
DOI: 10.12816/0029292
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Authors
Tawheda Mohamed El-saidy1; Awatef Abd el-Razek Mohamed2; Tahany Elsayed Amr3
1Lecturer of Community Health Nursing, Faculty of Nursing, Menoufia University
2Assistant prof. Community Health Nursing Faculty of Nursing, Al- Minia University
3Assistant prof. Maternal &Newborn Health Nursing, Faculty of Nursing, Menoufia University
Abstract
Background: Higher education must continue to expand standards of education and training that are corresponding to international best practice. Measuring student‟s satisfaction is consistent with a total quality management approach. Aim of the study: to evaluate the students' satisfaction about traditional courses and the university services. Subjects & Methods: Research design: A descriptive design was used. Setting: the college of Applied Medical Sciences at Shaqra University, Kingdom Saudi Arabia. Subjects: a convenience sample of 100 female students was recruited from. Tools of data collection: two standardized questionnaires of National Commission for Academic Accreditation and Assessment (NCAAA) were used which include course evaluation questionnaire and students' experiences evaluation questionnaire. Results: 69.5% of the students were satisfied about the quality level of the courses. While only 33.2% of them agree on the effectiveness of the labs on the development of their skills. 75.5% of the participants agreed on the importance of the knowledge learned and that will be useful in the future. Besides that, 65.9% of them were satisfied about the ability of the courses to improve their critical thinking skills. Regarding students' experiences about the university services, 68.7% agreed about the availability of supplies and activities related to religious rites. In relation to computer supplies and resources, 47.6% of the sample agreed that it was enough. Conclusion: Availability of good courses and qualified staff can improve the students' critical thinking skills, but there was a shortage of the infrastructure of the college because it was newly started and developing. Recommendations: Taking into consideration the students opinions regarding evaluation of the courses, staff, services, and resources to continue in the total quality management process to get on international accreditation.
Keywords
Evaluation; Satisfaction; Traditional courses; Higher Education
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